Jerri L. Ledford, Business Writer
The anthrax bacteria scare is causing many companies to turn to email, which has its own viral challenges. Suppliers fight the war to keep corporate email applications running.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
IT suppliers are entering the BPO world. Compaq has created an unusual offering melding the two.
Brad L. Peterson, Partner, Mayer Brown LLP
Brad Peterson discusses current thinking on energy management outsourcing contracts.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Boeing discovers outsourcing is the Rx for health administration.
Chris Pryer, Business Writer
Continuing education credits are a necessary evil for all licensees. An outsourcing alliance in the insurance industry found a way for agents to generate revenue and credits at the same time.
Outsourcing Center, Bruce McCracken, Business Writer
Do you know who’s visiting your Web site? Data mining strikes gold.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Sunoco cracks its data center challenges by outsourcing its mainframe processing to (i)Structure.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Buyers are often in a hurry to outsource so they can implement their competitive strategies. But cutting short the supplier selection process can result in a failed outsourcing relationship. Here’s how to do it right.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
What does a business do when its sales crumble? Answer: Turn to your outsourcing suppliers who will do something creative to solve the problem. Here is how…
Outsourcing Center, Kathleen Goolsby, Senior Writer
April 2002. The impending deadline now shaping the future of privacy and security of patient information in the healthcare industry finds some organizations facing formidable challenges, for they must soon comply with the initial guidelines and standards set forth in the U.S. Health Insurance Portability and Accountability Act (HIPAA). The new security rules are not yet final, but healthcare organizations are turning quickly to service providers for solutions to protect the confidentiality of patient data.
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