The implementation and transition phases of outsourcing are fraught with complexities and unexpected challenges. Some relationships move on to meteoric success; others hemorrhage so badly at this stage that it’s difficult to recover. Why? Find out in this second in a three-part series on outsourcing relationships.
Monthly Archives: July, 2002
Leading companies are increasingly using global concierge services and other ‘wow’ features of a specialty outsourcing service provider to build their brands and offer unique capabilities to their end customers in specific markets. It’s outsourcing at its best — affordable, effective access to highly valuable resources, expertise and flexibility that can’t be achieved internally.