What’s the best way to ensure HR success? A study of Editor’s Choice awards nominees finds outsourcing more than one function generates the highest success rates.
Monthly Archives: September, 2002
The exchange rate is helping Canada become a popular offshore location for call centers for American buyers.
DoubleClick had to pay a large SLA penalty. Here’s what the company did to ensure it didn’t have to pay another.
Today, ITO may involve customization or development. Outsourcing contracts must reflect this work. Attorneys at Baker& McKenzie discuss four areas of concern.
Three manufacturing companies nominated for this year’s Outsourcing Awards used outsourcing to update their IT, improve procurement and enter eCommerce in addition to cutting costs.
The CEO of GSA Insurance wanted to do something no insurance company had done before: provide accurate quotes at the customer’s home. Outsourcing made that a reality.