Monthly Archives: November, 2002

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IDC Study | Article

Outsourcing used to be about cost, capital and cash flow. Today, outsourcing is about strategy and execution. So says a just released study by IDC and Cap Gemini Ernst & Young.

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Anchor for Agility | Article

When Nortel selected a service provider, the low cost offer did not prevail since Nortel wanted the best cultural fit. CSC won the deal after its negotiating team announced they would be the ones heading the account.

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Service Provider Bankruptcy | Article

Your service provider just declared bankruptcy. What do you do now? Lawyers at Mayer, Brown, Rowe & Maw have some surprising remarks about what you can and can’t do and some good ideas about how to protect yourself in your \x0d\x0acontract.