Monthly Archives: January, 2003

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The Major Event of 2002 | Article

When 2002 dawned, there was a dearth of credible service providers. Then three different kinds of providers stepped into the breach. The result: broader offerings for today’s buyers.

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Manufacturing the Future | Article

Manufacturers are increasingly willing to spend money on outsourcing to save money. Old skill sets are disappearing, making the cost of finding the right talent a primary driver in choosing outsourcing.

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The Expanding Territory of Offshore Outsourcing | Article

Suppliers are moving the back office to the four corners of the globe. At the same time, buyers, now firmly committed to offshore solutions, are wrestling with the decision to select a near shore or farshore provider. Here’s what’s going on in offshore outsourcing.

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ITO: An Industry in Transition | Article

Peter Bendor-Samuel reflects on ITO outsourcing in 2002. His take: service providers are under price pressure because of increased competition from offshore suppliers and new potential powerhouses created by acquisitions. Then, he predicts what will happen in 2003.

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Legal Outsourcing Trends – A Look Ahead | Article

Outsourcing continues to provide significant business opportunities for customers. But it also represents new risks. At the same time, the outsourcing market is continuing to evolve toward the newer terrain of business process outsourcing. Paul Roy of Mayer, Brown, Rowe & Maw discusses how to stay in the deal and out of court.

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