Outsourcing Center, Kathleen Goolsby, Senior Writer
Global trade operations have increased dramatically in complexity, necessitating knowledge and technical expertise beyond the capabilities of most companies. Here’s what one of the world’s leading companies did to achieve its objectives in this mission-critical function.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
TXU, an energy services company, didn’t want to waste any energy on accounts payable when SourceNet could pay bills faster, better, and cheaper. So it outsourced that process for its customers.
Outsourcing Center, Bruce McCracken, Business Writer
Most companies worry about their IT security but have no idea how many threats they really receive. One health care company thought it fended off 2,000 threats a month. Outsourcing discovered the real number — 200,000 — and provided a more secure solution.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Almost 80 percent of the respondents to a Vantage Partners Study said strong working relationships with suppliers delivered at least 25 percent more value than their poor, adversarial relationships. Read the study’s list of 20 things to improve your outsourcing relationship.
Outsourcing Center, Bruce McCracken, Business Writer
With spam clogging mailboxes and enraging its recipients, an online golf retailer outsourced to make sure its email marketing got through. It permission-based list grew from 8,000 to 100,000 in 24 months.
John Harney, Business Writer
Unfortunately, many people are out of work in today’s economy. The state of New Mexico outsourced its IT to update its unemployment benefits system, making the already painful process much easier.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Gaining access to world-class IT infrastructure and processes can transform business operations, but the London Stock Exchange learned that strategic management of the outsourcing relationship can achieve higher value in competitive advantage goals.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Jimmy Hanson wanted to invite institutional investors to invest in his real estate management company. But he needed to revamp his accounting systems to meet their reporting needs. DTO’s real estate division solved his problem.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The conservative BMO Financial Group found it had to adapt to the brave new world of banking. BMO outsourced all its HR transaction processes to Exult so it could concentrate on strategic HR issues. That was the easy part. Deciding what to outsource was difficult, so BMO sought help from Everest.
George Atis, Chairman, Outsourcing and Technology practice groups, McMillan Binch LLP
Toronto outsourcing attorney George Atis lists six items U.S. attorneys must consider if their American clients are working in Canada. Cross-border outsourcing transactions are more difficult than they look.
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