Research & Insight

Monthly archives: January, 2004

Utility Computing’s Blind Spot

Outsourcing Center, Kathleen Goolsby, Senior Writer

IT spending finally picked up and the utility\x0d\x0a model of pay-as-needed became firmly established in 2003. The surviving\x0d\x0a ASPs rose like a phoenix. Buyers focused on cost. They also need\x0d\x0a to consider the strategic value of IT outsourcing.

Outsourcing in 2003: How Offshoring Is Changing the Industry

Outsourcing Center, Kathleen Goolsby, Senior Writer

The biggest event in outsourcing last year — and the biggest event since outsourcing’s inception — was the growing use of offshoring. Both buyers and suppliers realized the profound power of labor arbitrage. The move to offshore work to take advantage of low cost labor is affecting every area of outsourcing. In the IT space, …

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