The US Government’s IT Challenge
John Harney, Business Writer
Among other factors, obsolete IT systems and an aging work force are driving government agencies to outsource more.
John Harney, Business Writer
Among other factors, obsolete IT systems and an aging work force are driving government agencies to outsource more.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
An ASP joins with a state university to create a new type of executive training. One result: employers can monitor their employee data like their stock prices, thanks to the technology powering the Learning Leaders Forum.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Outsourcing will be one of the fastest-growing segments of the federal IT budget over the next five years, according to a December 2004 INPUT study.
Rashmi Agarwal, Business Writer, India
Legal services are joining customer contact, transaction services, debt collection, and payroll processing as processes the West is migrating to India. Read why US and UK law firms are outsourcing to the subcontinent.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
DuPont promised it would deliver its Online Fabric Library at a trade show in Paris. The original developer dropped out three months before the deadline. DuPont turned to Freeborders, a supplier with offices in China. The Chinese team finished the project early. Read why China is becoming an offshore hot spot.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Many view having to change suppliers as the ultimate outsourcing nightmare. Larry Miller’s first task at STMicroelectronics was to switch to Unisys. Here are his four rules for change.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
A new study from Accenture and The Economist discovered outsourcing and effective governance can co-exist. In fact, 43 percent reported outsourcing raised the quality of governance and compliance for financial processes at their organizations.
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