Research & Insight

Monthly archives: September, 2006

How Outsourcing IT Helped a Swedish Airline Concentrate on Its Customer Service

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Malmö Aviation, the second largest airline in Sweden, has a laser focus on customer service, which is run by its IT infrastructure. Outsourcing IT to Unisys allows the airline to serve its travelers instead of worrying about its servers. Now its growth pattern looks like a plane taking off.

Connect with a Sourcing Advisor at Outsourcing Center

"*" indicates required fields

Let’s talk more

Consult Form

"*" indicates required fields

This field is for validation purposes and should be left unchanged.