Outsourcing Center, Kathleen Goolsby, Senior Writer
The SaaS model has now been applied to a supply chain, warehousing, and inventory management solution. It’s cost-effective, flexible, has a quick implementation, and resolves all the challenges that 3PLs and their customers face.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Recruitment process outsourcing is facing dramatic change in 2009. Not only is the pricing model changing, but even the definition of services is changing. The provider landscape is also shifting. This article takes you through the drivers for the ways RPO is evolving and where it’s headed in the future.
Outsourcing Center, Kathleen Goolsby, Senior Writer
New influences on outsourcing in 2009 include such factors as SOA, green IT, and the convergence of technology and business processes. Each will impact the value proposition and decision making. Here are the insights that will help to prepare your company for these impacts.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Companies are facing new considerations in their decision making at different points in the life cycle of outsourcing. Pricing models, controllability of offshored work, managing outsourcing relationships, and a new source of value creation will impact decisions in 2009. But the biggest impact on decision making will come from a watershed event regarding platform BPO, which occurred in 2008. Here’s what you need to know to be ready for outsourcing decisions in these aspects.
Outsourcing Center, Kathleen Goolsby, Senior Writer
The industry is now beginning to approach infrastructure from a stronger process orientation. This will dynamically alter the value proposition, offerings, pricing, and other aspects of infrastructure management. It is also causing infrastructure process reengineering. Here are the insights you need for outsourcing infrastructure over the next few years.
Outsourcing Center, Kathleen Goolsby, Senior Writer
HRO and talent management processes are taking some dramatic turns. Here are the insights you need to know about what’s happening with the value proposition in both of these areas and how decision-making needs to be altered going forward.
Outsourcing Center, Kathleen Goolsby, Senior Writer
The U.S. economic problems have impacted outsourcing in several ways, as has the increased focus on innovation and R&D in outsourcing arrangements. Both are affecting the initial stages of outsourcing decisions. Here’s a look at these trends and how they may affect your company.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Understanding people’s expectationss and how people think differently from culture to culture will improve the chances for success in an offshore outsourcing relationship. Here’s what you need to know about China, Ukraine, and India, as well as insights into offshore service provider selection criteria and determinants for success.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Although companies have spent millions on digitizing their documents, they still face a process bottleneck in trying to close sales and other contractual agreements because they have to revert back to a costly paper process to get the documents signed–and that could take days or weeks. Now there’s an SaaS solution that reduces the process to minutes, increases productivity and customer satisfaction, and dramatically takes costs out of the process.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Pharmaceutical sales reps must now be much more efficient at displaying marketing information and retrieving data relevant to a particular physician because they are allowed less time with physicians. Now there’s a cutting-edge closed-loop marketing mobile solution that runs untethered from networks, is available in an SaaS model, and ensures it delivers the content most relevant to a particular physician.
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