The Reach of Risk in Financial Services
Outsourcing Center, Kathleen Goolsby, Senior Writer
Worldwide trends in mitigation of market and operational risks in financial services institutions.
Research & Insight
Author archives
Outsourced Special Investigation Unit Solution for Insurance Fraud
Outsourcing Center, Kathleen Goolsby, Senior Writer
How to handle insurance claims investigation with expertise and cost-effectiveness.
HRO’s Experts Share Best Practice Tips for HR Outsourcing Initiatives
Outsourcing Center, Kathleen Goolsby, Senior Writer
Five HR experts offer their best practice recommendations on implementing an HR outsourcing initiative.
Required Reading on the Realities of Business Transformational Outsourcing
Outsourcing Center, Kathleen Goolsby, Senior Writer
In part 4 of this four-part series on business transformational outsourcing, we share three essential principles for structuring a BTO relationship for successful outcomes.
Buyer’s Guide to Business Transformational Outsourcing Essentials
Outsourcing Center, Kathleen Goolsby, Senior Writer
Unlike traditional ITO or BPO, achieving business transformational outsourcing goals requires specific relationship and contractual components. In this third article in our BTO thought leadership series, we share information crucial to successful BTO initiatives.
Two-Pronged Strategy for IT Infrastructure
Outsourcing Center, Kathleen Goolsby, Senior Writer
How Compuware’s Outsourcing Services Enable Lear’s Business Unlike people or vehicles – which can go in only one direction at a time – companies must be able to quickly move in several directions simultaneously. IT is the prime enabler of latitude for multi-directional objectives, but it also creates new risks at various stages of the …
Why Outsourcing is Hot in the Manufacturing Sector
Outsourcing Center, Kathleen Goolsby, Senior Writer
Manufacturing industry trends – The National Association of Manufacturers predicted US manufacturing production will increase by more than six percent this year. Headlines also declare that manufacturing growth in the UK is at a four-year high, and demand is strong in Australia.
Offshoring is Only the First Wave of a Major Change in Business as Usual
Outsourcing Center, Kathleen Goolsby, Senior Writer
A cutting-edge, thought leadership perspective on a controversial topic
Advantages of Physician Credentials Outsourcing
Outsourcing Center, Kathleen Goolsby, Senior Writer
Physician credentials verification requires in-depth expertise and the ability to follow mandates standards, which make it difficult to do in-house. Here are the advantages of outsourcing this crucial function.
If a Business Process Outsourcer Improves a Function, Is It Business Transformational Outsourcing?
Outsourcing Center, Kathleen Goolsby, Senior Writer
See what industry leaders think in this of four articles on insights for buyers of BTO services.