Outsourcing Center, Kathleen Goolsby, Senior Writer
A deluge of research studies on nearly every aspect of outsourcing has been conducted during the past decade, ever since it gained recognition as a strategic business tool to gain competitive advantage and became one of the top ten issues for survival in the 1990s. You’ve no doubt read many of them.
Outsourcing Center, Kathleen Goolsby, Senior Writer
What a great question! Business Process Outsourcing (BPO) has generated a number of definitions. Before I tell you my definition, I want to describe the history of outsourcing to show how the term business process outsourcing came about.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Bill Burns provides IT outsourcing for Tier 3 companies. His firm, which specializes in manufacturing ERP systems, has worked hard to build their trust with its competency. So, when a profitability problem arises or a government agency comes calling, they call his company, Shopman, Inc. in Jamison, Pennsylvania for help.
Outsourcing Center, Kathleen Goolsby, Senior Writer
When the recession snowball rolled downhill in California, it stopped at the city level. Because California laws require the state to reallocate portions of local property taxes in order to balance the budget, cities were faced with a choice: cut community services, raise taxes, or downsize. Corona chose to downsize and outsource.
Outsourcing Center, Kathleen Goolsby, Senior Writer
If you don’t know whether your local city, county or state governments spend more than they take in, or whether they are able to pay the costs to maintain their assets, you’re not alone. Most people can’t figure out how to read governmental financial statements. The Government Accounting Standards Board (GASB) has been pushing for reform and has issued GASB Statement 34s.
Outsourcing Center, Kathleen Goolsby, Senior Writer
The Government Accounting Standards Board (GASB) is responsible for establishing accounting principles for governmental agencies. The GASB Statement 34 redefines the basic financial reporting framework that governmental agencies currently use, requiring them to conform to accrual accounting. It also requires infrastructure asset valuations to be included in the financial statements of the reporting agency.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Our business is not IT, says Linda Holmes, director of Informatics Services at the Justice Department in Ottawa. Outsourcing allowed us to realign our resources so we could focus on our core competencies. We didn’t want to worry about day-to-day technology operations support…
Outsourcing Center, Kathleen Goolsby, Senior Writer
Fast moving and provocative with possibilities, the ASP market is in the midst of a revolution. World-renowned, best-of-breed vendors, as well as customers of all sizes are watching this rapidly growing industry even as they shape it. ASPs don’t look the way they did at the outset of 2000 and, at the end of 2000, they will have evolved and mutated a great deal more…
Outsourcing Center, Kathleen Goolsby, Senior Writer
Business-to-business e-commerce (B2B) completely changes the way business is conducted. Innovation is now the name of the game. The infrastructure of the Internet is an unmatched forceful tool, and today’s forward-looking companies are finding a myriad of ways to use it. Entire industries are moving up to a higher plane-a level of operations and processes for ultimate success, based on the collaboration and sharing of knowledge made possible by technology and B2B alliances…
Outsourcing Center, Kathleen Goolsby, Senior Writer
Initially, the e-commerce world was peopleless; there was a manufacturer and a consumer and almost no one in-between. Ironically, it is becoming clear that what is going to separate successful companies from unsuccessful ones in the evolving e-commerce world will be people. Outsourcing makes this possible.
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