Author: Outsourcing Center, Samuel Crow, Senior Business Writer

Part of the charm of cloud computing for many corporate leaders is its seemingly simple set up: sign on the dotted line, flip a switch, and the service is up and running. But taking that first step too lightly can lead to complex and costly problems down the road for cloud buyers. “Many customers look at these deals in the same light as signing up for Gmail,” says Edward J. Hansen, partner at Baker & McKenzie. “In some respects its unfair to expect CIOs and CFOs to fully understand the implications of the cloud.  Many of the issues can be hyper-technical…

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For all the talk of the new allure of nearshore or even stateside outsourcing, most U.S. companies today still prefer to base their service operations half a world away, according to researchers at the Center for International Business Education and Research (CIBER) and the International Offshoring Research Network’s (ORN) Project at Duke University’s Fuqua School of Business. While outsourcing to Latin America is growing, according to the results of ORN’s 2011 global corporate client survey, clients prefer locations such as India, China and the Philippines, particularly for IT infrastructure and application development and maintenance (ADM) functions. In finance and accounting,…

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