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Delivering the Difference

Outsourcing Center, Kathleen Goolsby, Senior Writer

If you're a patient in the emergency room, you definitely want that hospital or trauma center to have all the necessary supplies on hand -- from IVs and blood plasma to bandages and syringes. But the hospital can't keep everything

Riding a Wave of Success

Chris Pryer, Business Writer

There are certain times when a confluence of events can create an environment like no other. The moon in the seventh sky, or Jupiter aligning with Mars, for instance. In today's fast-paced and constantly evolving business world, successful companies must

Decreasing Delivery Headaches

Jerri L. Ledford, Business Writer

Any company doing business on a global scale knows what a hassle supply chain management can be. Everything from procurement to receiving becomes a difficult task when multiple currencies, customs departments and logistics are considered. And it's that difficulty that

Putting Humpty Dumpty Together

Outsourcing Center, Kathleen Goolsby, Senior Writer

In any vendor relationship, you can let the vendor manage you and direct you, but I'm not sure that you will get full satisfaction and have your full expectationss met. Companies have to understand what they are expecting and actually

No Room for So-So Performance

Outsourcing Center, Kathleen Goolsby, Senior Writer

Neither rain nor snow... You know the adage about the reliability of the U.S. postal system. Today we might transfer that goal concept: Neither viruses, nor bandwidth nor disk space will stop email! -- at least not for organizations that

Barking Up The Right Tree

Outsourcing Center, Bruce McCracken, Business Writer

National retailers face a challenge when they enter the professional services sector. In the area of medicine, many customers view multiple location clinics with apprehension. They conjure up images of inexperienced, overworked and underpaid interns dispensing medical solutions on an

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