Contract | Outsourcing Center

On-Demand Desktop Hardware and Software Support Simplifies Management and Cuts Costs for Peruvian Bank

John Harney, Business Writer

Banco de Crédito del Perú (BCP) faced problems with hardware and software refreshing. To complicate matters, the bank had also adopted desktop technology in an ad hoc manner from numerous vendors over many years. Subsidiaries located in different countries had different business cultures and adopted technology their way. Selecting HP’s Access on Demand helped the bank get a handle on its vast computer inventory.

Thinking in and Out of the Box (or Crate): Outsourced Logistics Solution

Outsourcing Center, Kathleen Goolsby, Senior Writer

Not all logistics services are the same. Many do not pick up loose items and lack the capability to create specialized crating for hi-tech equipment and other costly items delivered worldwide. Here’s what two companies found when they went searching for the best deal in logistics services for their products.

Growing Nationally With A PEO Partner

John Harney, Business Writer

When the government agencies award a contract to IT vendors, they expect them to ramp up staff in a hurry. But carrying staff to potentially service a big contract is as cost-prohibitive as maintaining a large human resources department. That was the challenge for EMCO Technologies, a small Louisiana IT company. It hired Administaff to pick up the HR load so it could land more federal contracts and expand nationally.

How One Manufacturer Grew Its HRO Over Time

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

ABB Inc., a technology manufacturer, grew by acquisitions. In 1995 ABB wanted to create a single culture with centralized processes and policies. It decided the best way to do this was outsource. Its first step: centralizing its 401(k) plan. Today, 13 years later, ABB has outsourced many of its HR processes to its original supplier: Fidelity HR Services.

An Onshore American ADM Model that Competes with Offshore’s Cost, Scalability, Flexibility, and Quality

Outsourcing Center, Kathleen Goolsby, Senior Writer

If you have the mind-set that American application development outsourcing providers can’t compete with the costs and other benefits of using offshore providers, think again. A Texas-based outsourcer has a uniquely competitive model and very satisfied clients.

RPO Puts Visteon Staffing in the Fast Lane after Ford Spin-Off

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

How do you hire 1,000 human resource employees ASAP when you’re the untested new kid on the block? That was the challenge Visteon Corporation faced right before Ford spun off the automobile parts manufacturer. Manpower Business Solutions helped the newcomer fill its roster and cut its time to hire 50 percent.

Centralizing Asset Management Helps Promotional Products Manufacturer Manage Its IT Infrastructure

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Like many promotional products manufacturers, The GEM Group has a manufacturing facility in China. The manufacturer was changing its IT desktop infrastructure. Did the computers in Shenzhen have enough memory to work in the new IT environment? Everdream’s application allows GEM to manage the Chinese infrastructure from its Massachusetts headquarters.

Online Retailer Outsources Voice Mail Because Customers Still Want to Use the Phone

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Online customers communicate through email. But some want to do things the old-fashioned way–they want to talk to a real person about their needs. Small entrepreneurs with day jobs can’t answer their calls during the workday. Outsourcing provides a professional alternative.

Trends in Outsourcing to Enable Client Organizations to Innovate in Their Businesses

Outsourcing Center, Kathleen Goolsby, Senior Writer

Nearly everyone is talking about innovation in outsourcing. In this article, experts share their insights on the hindrances and best practices surrounding innovation objectives.

2007’s Landmark Events and What They Auger for 2008

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

What a year! Wipro set up shop in the United States. This year’s subprime mortgage mess will actually help outsourcing next year. And non-traditional suppliers won some big outsourcing deals. Here’s what it all means and a guess at how these events might impact the industry in the next 12 months.

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