Joint Resolution: City Falls for Outsourcing, the Ultimate Makeover
Outsourcing Center, Kathleen Goolsby, Senior Writer
The story of what happens when excellence comes to town on outsourcing’s winds of change.
Outsourcing Center, Kathleen Goolsby, Senior Writer
The story of what happens when excellence comes to town on outsourcing’s winds of change.
Outsourcing Center, Kathleen Goolsby, Senior Writer
A story of following important, fundamental steps in outsourcing to create business opportunities and a climate for change.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Are you considering how to revamp your supply chain to EDI? Outsourcing this function brings some surprising benefits — value far beyond the IT infrastructure.
George Atis, Chairman, Outsourcing and Technology practice groups, McMillan Binch LLP
Canadian bankruptcy law differs from U.S. rules. If your Canadian service provider or buyer declares bankruptcy, two partners at McMillan Binch provide suggestions about what to do.
Chelsea Yost, Business Writer
Hill Holliday, a marketing firm, wanted to outsource its employee time management. It liked the ASP solution. But first it had to make sure the provider it selected had financial stability.
Outsourcing Center, Bruce McCracken, Business Writer
The holiday travel period was 60 days away. Worldspan, an on-line technology provider for the travel industry, needed to better monitor its Web performance. A service provider ramped up a solution in 60 days.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Hospitals looking for a service provider for HIPAA compliance should select one who has actual translation and mapping experience. The process is too complicated to outsource to a provider just learning the ropes.
Stacy Schultz, Attorney, O'Melveny & Myers
Although it’s best to retain outside counsel with outsourcing expertise, Attorney Stacy Schultz of O’Melveny & Myers explains the unique issues that buyers’ corporate in-house lawyers need to know before becoming involved in constructing an outsourcing contract.
John Harney, Business Writer
MetLife needed to improve its claims processing. ACS now does the job up to nine times faster, up to 75 percent cheaper and with 40 percent more accuracy using offshore labor.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Web-enablement and transaction engines will spearhead the increasing drive to outsourcing HR. But success requires a paradigm shift.
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