Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
Multisourcing
What Happens When the Outsourcing Business Case Stops Working? | Article
Organizations that turn to outsourcing to achieve their business objectives first develop a business case…
Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter their Way of Thinking | Article
Outsourcing Center asked leading outsourcing service providers about their predictions as to the biggest changes…
Eight Biggest Areas of Risk for Buyers of Outsourcing Services | Article
New delivery models, new pricing models, service providers’ new marketing strategies, moving up the value…
Forces of Change Shaping Outsourcing Solutions
Like a pre-storm sky, a look at the investments outsourcing service providers are currently undertaking…
Buyers Face Decisions around New Opportunities and Risks in Outsourced IT Solutions | Article
Charlie Bess, HP Fellow, HP Enterprise Services, says the outsourcing industry is facing “a different…
Risks and Complexities in Outsourcing Decisions in the Midmarket | Article
For the most part, industry experts say the midmarket is poised for significant growth in…
100 Lessons Learned – Mistakes and Successes of Outsourcing Buyers | Article
As GE’s Jack Welch states, mistakes can often be as good a teacher as success.…
New Outsourcing Service: Independent Governance of the Relationship | Article
At Outsourcing Center, a frequent comment we hear from buyers of outsourcing services is: “If…
Why Shell Created an ‘Ecosystem’ of Three Suppliers When It Outsourced its IT Infrastructure
Instead of outsourcing its IT infrastructure to just one supplier that takes care of everything, Shell chose to outsource to best-of-breed suppliers. It created an IT ecosystem designed to encourage three suppliers to work together. Read how they made multi-sourcing a success.