Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
Multisourcing
What Happens When the Outsourcing Business Case Stops Working? | Article
Organizations that turn to outsourcing to achieve their business objectives first develop a business case…
Upcoming Changes Point to Need for Buyers of Outsourcing Services to Alter their Way of Thinking | Article
Outsourcing Center asked leading outsourcing service providers about their predictions as to the biggest changes…
Eight Biggest Areas of Risk for Buyers of Outsourcing Services | Article
New delivery models, new pricing models, service providers’ new marketing strategies, moving up the value…
Forces of Change Shaping Outsourcing Solutions | Article
Like a pre-storm sky, a look at the investments outsourcing service providers are currently undertaking…
Buyers Face Decisions around New Opportunities and Risks in Outsourced IT Solutions | Article
Charlie Bess, HP Fellow, HP Enterprise Services, says the outsourcing industry is facing “a different…
Risks and Complexities in Outsourcing Decisions in the Midmarket | Article
For the most part, industry experts say the midmarket is poised for significant growth in…
100 Lessons Learned – Mistakes and Successes of Outsourcing Buyers | Article
As GE’s Jack Welch states, mistakes can often be as good a teacher as success.…
New Outsourcing Service: Independent Governance of the Relationship | Article
At Outsourcing Center, a frequent comment we hear from buyers of outsourcing services is: “If…
Why Shell Created an ‘Ecosystem’ of Three Suppliers When It Outsourced its IT Infrastructure | Article
Instead of outsourcing its IT infrastructure to just one supplier that takes care of everything, Shell chose to outsource to best-of-breed suppliers. It created an IT ecosystem designed to encourage three suppliers to work together. Read how they made multi-sourcing a success.