See our Outsourcing Provider Directory here

Top Takeaways: Sentiment Turns More Cautious | Market Analysis

Back to Market Analysis home

1. Cognizant Extends Deal with ING U.S. (06/14/12). The deal was expanded to $330 mn/7 yrs. CTSH will hire 1,000 ING U.S. employees. Every little bit counts in a challenging 2012 environment.

2. Infosys Delays Hiring Process (06/18/12). Infosys delayed the completion of the hiring of entry-level employees (28K campus offers) by three months originally scheduled for March 2013. The delay raises concerns regarding business prospects coming on the heals of a postponement in wage hikes. In related news, IT hiring seems to have slowed (06/18/12).

3. Emerging Markets-Go Where the Growth Is! (06/19/12). Emerging market exposure is a positive. Takeaways: Outlook better for emerging vs. mature markets given the growth rates, contract size, and pricing, India still premier destination for outsourcing over China, & best positioned IBM (IBM; BUY) & ACN (ACN;BUY) & VanceInfo (VIT; NEUTRAL).

4. EXLService Board Member from Oak Hill Resigns (06/19/12). Mr. Edward V. Dardani, a member of the Nominating & Governance Committee, resigned from EXLS’s Board of Directors on June 15th. Mr. Dardani works at Oak Hill who recently divested itself of its position in EXLS. Oak Hill’s lone remaining representative is on the board is .

5. WNS Buys Fusion Outsourcing Services, 1,500 Person South African Based BPO Provider (06/21/12). WNS paid $15.6 mn. The acquisition will add $9-$10 mn in Fiscal 2013 ($3 mn per qtr; +3% to annual revenue). It will be neutral to earnings in FY13 and accretive in FY14.

6. BPO Environment Remains Healthy (EXLS; BUY) 06/21/12. Takeaways: demand for BPO remains healthy with no slowdown of deal flow or elongation of sales cycles, currency movement should be neutral to EXLS’ earnings, and valuation for EXLS is compelling.

7. European IT Spending Slows-CIO.com (06/21/12). A Forrester report says European IT spending will grind to a halt this year (0.3% growth this yr) and next due to economic uncertainty. IT outsourcing will show “meaningful” albeit “mediocre” spending for 2012. IT outsourcing and maintenance spending will rise 3.3% in Euros in 2012.

Back to Market Analysis home

For more information, please contact:

Joseph D. Foresi
617-557-2972

 

Get 3 Free Quotes Logo

  • Save 70%
  • Unrivaled expertise
  • Verified leading firms
  • Transparent, safe, secure

Get Started

Small Teams Call Logo

Start your Outsourcing Journey in 15 seconds.

Get Started

Enterprise & Large
Teams Call
Logo

Explore with an Enterprise Expert

  • Independent
  • Trusted
  • Transparent
Outsourcing

Dive into “Outsourcing”

A Guide to … Selecting the Correct Business Unit … Negotiating the Contract … Maintaining Control of the Process

Order now

Outsourcing Articles

Start your
outsourcing
journey here

"*" indicates required fields

Start your outsourcing journey.

Book a call with an outsourcing expert now

✓ Valid number ✕ Invalid number
This field is for validation purposes and should be left unchanged.

"*" indicates required fields

This guide will walk you through some areas most important when outsourcing, such as
  • Identifying Your Outsourcing Needs Intelligently
  • Research & Selection
  • The Bidding Process
  • Contracts & Agreements
  • Implementation & Onboarding
  • Ongoing Management
  • Evaluating Success
  • Additional Resources

Book a call with an outsourcing expert now

✓ Valid number ✕ Invalid number
This field is for validation purposes and should be left unchanged.

"*" indicates required fields

Become an OC Partner
✓ Valid number ✕ Invalid number
This field is for validation purposes and should be left unchanged.

"*" indicates required fields

Media Inquiries for OC
✓ Valid number ✕ Invalid number
This field is for validation purposes and should be left unchanged.

"*" indicates required fields

Subscribe to our Newsletter
✓ Valid number ✕ Invalid number
This field is for validation purposes and should be left unchanged.

"*" indicates required fields

Submit Press Release
✓ Valid number ✕ Invalid number
This field is for validation purposes and should be left unchanged.

"*" indicates required fields

Submit an Article
✓ Valid number ✕ Invalid number
Accepted file types: pdf, doc, docx, Max. file size: 8 MB.
This field is for validation purposes and should be left unchanged.

"*" indicates required fields

Invite Ben as Keynote Speaker
✓ Valid number ✕ Invalid number
This field is for validation purposes and should be left unchanged.

Go to standard quote

Exclusive Enterprise Assistance

  • Independent
  • Trusted
  • Transparent

Offshore staffing solutions for enterprise. Independent expertise, advice & implementation

  • 200+ Firms, Global Reach
  • Offshore, Nearshore, Onshore, Rightshore
  • Managed Request for Proposal (RFP)
  • Assisted Procurement Processes
  • Vendor Management
  • Unique Build Operate Transfer model
  • Captive & Shared Services
  • Champion-Challenger
  • Multi-site, multi-vendor, multi-source
  • Managed Solutions

For Enterprise and large teams only

  • Book 20-minute consult, obligation free

You will get:

  • Needs Analysis & Report
  • Salary Guidance & Indicative Pricing
  • Process Map

Only takes 1 minute to complete the form

Get Started

Not an enterprise?

Go to standard quote