Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Prudential Relocation Relocates Work to EMR in India to Create 24-Hour Operation to Please Clients

Many companies outsource relocation, a complicated and detail-ridden process, to experts like Prudential Real Estate and Relocation Services. What makes relocations tricky is keeping track of every company’s distinct relocation policy. To cut costs and improve efficiency, Prudential outsourced the process to EMR in India. But first, it had to explain to Indians what relocation was.

Predicting BPO’s Future with Oracle’s Tibor Beles

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Tibor Beles, VP Sales, Global BPO, heads Oracle’s BPO practice. Read why he thinks HRO buyers will take a more aggressive outsourcing approach in the future, how IT will bring innovation to BPO processes, and why time is so critical to outsourcing transactions.

RPO Supplier Helps BloodCenter of Wisconsin Find Hard-to-Find Talent Faster, Cheaper

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The applicant pool at BloodCenter of Wisconsin was too small and the quality of candidates was poor. Additionally, it took too long to fill a position–up to 100 days when it should have taken just 45. Outsourcing solved its recruitment problems and cut costs–an RPO reduced the cost per hire 57 percent.

RPO Improves In-House Processes While Meeting Aggressive Hiring Deadlines

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Historically, Unisys’s HR department did all its recruiting internally. But then the outsourcing supplier won three major outsourcing engagements at once and had to staff them in just 60 days. One required 600 people. It turned to an RPO, The RightThing, to fill those slots.

Outsourcing Manages Risk While Transforming Processes for Canada’s Central Bank

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

As Canada’s central bank, the Bank of Canada works to preserve the value of money by keeping inflation low. It also acts as the government’s fiscal agent. More than 400 employees worked on the retail debt program, consuming 85 percent of the bank’s IT capacity while not a core activity. Outsourcing to EDS was the answer. However, this assignment had some extra requirements.

New Study Details What Makes Outsourcing Relationships Work

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Why do some outsourcing relationships shine and others fail miserably? A new study by Capgemini lists nine steps to relationship success.

Kathryn Kelly of ExcellerateHRO

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The President of ExcellerateHRO relishes the fact that HRO suppliers are taking away the tactical work that makes up the daily grind so the new, reskilled HR department can focus on the strategic. Kelly, who has a research background in epidemiology, sees a definite connection between work and health.

Outsourcing Made More IT Initiatives Benefiting Citizens and Government Possible for Minneapolis

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The City of Minneapolis and Unisys won the Best First Steps Outsourcing Excellence Awards in 2004. We went back to see how the relationship has progressed. Did outsourcing really help the citizens of Minneapolis?

Allied Irish Bank Becomes First Financial Institution in Europe to Outsource Global Trade Processing End-to-End

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The bank’s software provider announced it would no longer support its banking application. AIB had to determine whether to outsource or purchase a new system. Outsourcing was more expensive until ABN AMRO opened an office in India reducing fees by 60 percent. Outsourcing today does much more than save money.

Brewing Up IT Success: Outsource Your Network Globally

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

InBev, which brews 204 brands of beer including four global brands–Stella Artois, Beck’s, Leffe, and Brahma–had specific criteria for its network supplier. It needed someone willing to work together to open new markets like China and Russia. It also wanted someone who could work with its ASP and infrastructure provider. BT fit the bill.

Industries

Services

Cybersecurity

Shared Services

Industry

Services

Cybersecurity

Shared Services

Research & Insight

Author archives

Prudential Relocation Relocates Work to EMR in India to Create 24-Hour Operation to Please Clients

RPO Supplier Helps BloodCenter of Wisconsin Find Hard-to-Find Talent Faster, Cheaper

RPO Improves In-House Processes While Meeting Aggressive Hiring Deadlines

Outsourcing Manages Risk While Transforming Processes for Canada’s Central Bank

New Study Details What Makes Outsourcing Relationships Work

Kathryn Kelly of ExcellerateHRO

Outsourcing Made More IT Initiatives Benefiting Citizens and Government Possible for Minneapolis

Allied Irish Bank Becomes First Financial Institution in Europe to Outsource Global Trade Processing End-to-End

Industries

Services

Industry

Services

Cybersecurity

Go to standard quote

Exclusive Enterprise Assistance

For Enterprise and large teams only

Only takes 1 minute to complete the form