Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Hydro One hired Capgemini to implement its aggressive business plan. Then government regulations changed and the utility turned to Plan B. Read how Capgemini’s flexibility in the face of change helped the utility adjust to its new conditions
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
An energy bill is a gold mine of information. SourceNet not only pays the bills but analyzes the data to unlock significant savings and to devise a plan to utilize energy more efficiently.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The difficulties of deregulation have caused electric utilities to focus once again on their core task: keeping the lights on. A new Conference Board study sheds some light on how HR outsourcing is reducing costs and providing the time to focus on strategy.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Optimizing skill sets should be as important as cost savings when selecting an offshore location.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Two American suppliers created offerings that allow them to compete with Indian outsourcers. Here’s what they did.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
What is the biggest mistake buyers make when they offshore? How do you navigate cultural differences? Jeroen Tas, Vice Chairman of MphasiS, does a Q&A.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
As Tom Devane sees it, businesses today, like Hamlet, face an existential question: To offshore or not to offshore. “For most of today’s manufacturers and knowledge service providers, that’s a perplexing question indeed,” says the author of Integrating Lean Six Sigma and High-Performance Organization. Leading the Charge Toward Dramatic, Rapid, and Sustainable Improvement, which was …
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Students at Southwestern Adventist University participate in a dinosaur dig in Wyoming every June. The site is so remote there were no telecommunication until the university outsourced. Now diggers can phone home and read their email.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Convergence, which means running voice, data, and video on a common infrastructure, brings a lower cost of ownership and the ability for companies to adapt quickly to changing business environments. Getronics explains how to manage a convergence project.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Incorrect or misleading cell phone billing is an expensive problem for corporations. Outsourcing is one way to guarantee you only pay for what you use.
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