Data is at the epicenter of the transformation of U.S. healthcare to a consumer-centric ecosystem,…
Browsing: Business Transformation
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
Cultivating a productive 1:1 customer engagement demands integrated data Outdated, paper-based processes, information silos and…
Taking the IT outsourcing plunge is nothing to take lightly. But what’s really holding you…
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
The role of the CFO has been transformed with today’s top finance executives managing a…
BPO, the outsourcing constant, is continually changing. Here’s the constant: Service providers in 2014 “have…
In 1984, Wendy’s coined the slogan “Where’s the beef?” For outsourcers, the answer in 2014…
In late September, high-profile cloud storage start up Nirvanix told its customers to stop replicating…
The IT-as-a-Service (ITaaS) model began as a way of provisioning IT services, infrastructure and support…