Mitigating Outsourcing’s Biggest Risks for 2006
Outsourcing Center, Kathleen Goolsby, Senior Writer
Four primary areas of risk await buyers of outsourced services in 2006. Industry experts share their recommendations for handling them.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Four primary areas of risk await buyers of outsourced services in 2006. Industry experts share their recommendations for handling them.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Where will suppliers outsource work in the next couple of years? And why? There are dramatic changes in attitudes toward this decision!
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Buyers will want to mine their data differently next year. And suppliers are developing consulting practices to help all customers, not just outsourcing buyers, do just that. Here’s what’s happening in CRM outsourcing.
Outsourcing Center, Kathleen Goolsby, Senior Writer
A new buzz surrounds IT outsourcing. Buyers are taking a new tactical approach to ITO. They want technical innovation, worry about security, and are embracing multisourcing. Read what the experts think will happen in 2006.
Eric Schoeniger, Business Writer
A growing number of businesses are now using VoIP (voice over Internet protocol) to route voice traffic over their computer networks. So how do you keep malicious hackers from listening to your calls? Outsourcing can help.
Ulad Radkevitch
Ukrainian IT suppliers signed new deals in 2005. Will the Ukraine turn into an Eastern European outsourcing hot spot?
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
ATI manufactures 400 cards for video games. Dissatisfaction with multiple suppliers led it to select a single source solution. ASP Parature improved customer satisfaction and decreased incoming call volume by 80 percent through its self-service options.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
American Ref-fuel turns garbage into electricity. It outsources everything else. Here’s how the company’s various IT suppliers work with each other to service the energy company. The result: the company that turns waste into energy doesn’t waste energy.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
When Sunoco decided to transform its IT infrastructure, it performed 90 percent of its IT services in-house. After an honest assessment of its deficiencies, the refiner decided to outsource 90 percent of its infrastructure to multiple suppliers. The key to that successful transformation was changing how Sunoco defined the work, according to Tim Murtha. From his new book.
Eric Schoeniger, Business Writer
Outsourcing is sometimes a four-letter word in unionized industries. Yet for many utilities, strategic outsourcing can result in a clear competitive advantage that benefits management and labor alike.
"*" indicates required fields
"*" indicates required fields
"*" indicates required fields
"*" indicates required fields
"*" indicates required fields
"*" indicates required fields
"*" indicates required fields
Offshore staffing solutions for enterprise. Independent expertise, advice & implementation
You will get:
Not an enterprise?
Go to standard quote