The rich and long history of outsourcing—now around 200 years if you consider outsourcing for…
Browsing: Service Level Agreement (SLA)
If you’ve been able to resist outsourcing while the world around you is doing it,…
Taking the IT outsourcing plunge is nothing to take lightly. But what’s really holding you…
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
We’ve all heard it, or said it, a million times: Our outsourcing engagement works because…
In late September, high-profile cloud storage start up Nirvanix told its customers to stop replicating…
Fear of surrendering control is probably the main factor holding many IT directors back from…
Almost 40 years after Ross Perot launched outsourcing by offering to take over a company’s…
Payroll outsourcing is an excellent way to improve accuracy, streamline processes and offload time-consuming, often…
Talk to most outsourcing buyers at the outset of their engagements and innovation is always…