Explosive Growth Digital Transformation
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
Cost Reduction & Avoidance
Five Signs That You Might Need to Outsource
If you’ve been able to resist outsourcing while the world around you is doing it,…
Leading Reasons to Outsource Your IT Services
Taking the IT outsourcing plunge is nothing to take lightly. But what’s really holding you…
Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
Why Relationship Matters in Delivering Results to CFOs | White Paper
The role of the CFO has been transformed with today’s top finance executives managing a…
Reduce COGS with Dynamic Discounting
Although 80% of companies place a lot of emphasis on capturing early payment discounts, research…
Is Automation Putting The Human Workforce on Auto-Pilot? | Article
July 6, 2013: An Asiana Airlines flight carrying 307 people from South Korea to San…
New Buyer Demands and SMAC Are Changing Both Providers and BPO | Article
BPO, the outsourcing constant, is continually changing. Here’s the constant: Service providers in 2014 “have…
Five Reasons Why Non-US Providers Are Beefing Up Their US Centers
Non-US-based outsourcing service providers are currently beefing up their US operations. A constellation of events…
15 Top ITaaS Do’s and Don’ts for Enterprises | Article
The IT-as-a-Service (ITaaS) model began as a way of provisioning IT services, infrastructure and support…