Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Before homebuyers can complete the transaction to purchase a home, they must demonstrate they have also arranged for homeowners insurance. Up until now, the process for obtaining that coverage was almost as arduous as finding the house in the first place…..
Outsourcing Center, Kathleen Goolsby, Senior Writer
Why do companies outsource today? Until the arrival of the Internet, the answer was clearly cost. But the new economy is making new demands. How has a world moving at Web speed altered the way companies decide to outsource? (outsourcing)
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The buyer and the supplier are just five hours apart by car. But from a business standpoint, they couldn’t be farther apart. The customer’s management grew up in capitalist western Europe. The suppliers’ formative years were spent in Communist eastern Europe. How do you fashion an outsourcing relationship that works?
Outsourcing Center, Kathleen Goolsby, Senior Writer
Business-to-business e-commerce (B2B) completely changes the way business is conducted. Innovation is now the name of the game. The infrastructure of the Internet is an unmatched forceful tool, and today’s forward-looking companies are finding a myriad of ways to use it. Entire industries are moving up to a higher plane-a level of operations and processes for ultimate success, based on the collaboration and sharing of knowledge made possible by technology and B2B alliances…
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Until now, selling your wares on the Internet has been the big focus of e-commerce. But at this stage of on-line commerce, buying is growing rapidly in importance as well, according to Dr. Bernadette Margel, a partner and global leader of PricewaterhouseCoopers’ Procurement Outsourcing practice. And it is all happening very fast–at Web speed, she says.
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
When you’re 17, one of the hardest decisions you have had to make in your young life is where to go to college. Then, you arrive on campus and have to embark on a whole new way of living away from Mom and Dad. There’s no doubt these decisions can be tough for teen-agers. So, five recent college graduates decided to do something to make this trying time easier. Young Shin was just 29 when he and his fellow Wunderkinder launched Embark.com, a San Francesco application service provider…
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Cost reduction often is the primary push to outsource a non-core area. And when the savings are significant, slashing the costs almost in half, more and more American companies are taking advantage of the lower price, even if the supplier is half way around the world.
Outsourcing Center, Kathleen Goolsby, Senior Writer
BPAmoco is one of the world’s leading providers of energy and petrochemicals. As the third largest integrated oil company in the world, it enjoys considerable reach and scale. BPAmoco recognized that its core skills revolve around the products that it markets to its customers. Its accounting and transaction functions are not part of that core. We can certainly get comfortable with a third-party providing that service, allowing us to focus our attention on those things that we are good at and need to be good at, suggests David Hulf, CFO of BPAmoco Oil Europe. But only an outsourcer of equal stature would be able to supply BPAmoco’s needs.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Here is a superb example of how two organizations took an immense challenge and succeeded. The scope of EDS’s assignment was broad and pervasive: to take over the IT and some BPO functions for the Government of South Australia. The ministers literally outsourced the entire government! The benefits were wide-ranging as well: cost savings, improved services and new job creation. The relationship is noteworthy because of its grand vision and its ability to deliver…
Outsourcing Center, Kathleen Goolsby, Senior Writer
Outsourcing–In existence for more than 175 years, the Bank of Montreal, a large, complex organization with a branch network of approximately 1,000 locations, had determined by the mid 1990s that it needed to reinvent the way it did business. The financial services landscape evolves very quickly, explains Linda Tuck Chapman, director of services in Strategic Sourcing…
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