Meet a New BPO Supplier: Compaq
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
IT suppliers are entering the BPO world. Compaq has created an unusual offering melding the two.
Research & Insight
Cloud
Big Data/Analytics
There’s Gold in Them Thar Hills
Outsourcing Center, Bruce McCracken, Business Writer
Do you know who's visiting your Web site? Data mining strikes gold.
Mission Critical
Outsourcing Center, Kathleen Goolsby, Senior Writer
Sunoco cracks its data center challenges by outsourcing its mainframe processing to (i)Structure.
No Time for RFPs
Outsourcing Center, Kathleen Goolsby, Senior Writer
Buyers are often in a hurry to outsource so they can implement their competitive strategies. But cutting short the supplier selection process can result in a failed outsourcing relationship. Here's how to do it right.
Outsourcing Payroll Check Printing Pays Off
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Employees get a sinking feeling when they look at their paychecks and they're wrong! If they believe the payroll department didn't calculate their overtime properly or deducted too much for their health insurance, the first thing they do is reach
Outsourcing Helps Trade Center Buyers Get Back in Business
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Outsourcing suppliers are responsive in a crisis. Forty-five minutes after the first plane hit the World Trade Center, Compaq executives were on the phone, putting together a triage of support for its eight financial clients with Recover-All contracts as well
An Ounce of Prevention
Outsourcing Center, Kathleen Goolsby, Senior Writer
Burlington Resources, Inc., which is involved in the exploration, development and production of hydrocarbons, ranks first among U.S. independent oil and gas companies, in terms of proved U.S. reserves. It's a company with the diverse global opportunities and financial strength
Extra! Extra! Read All About It
Outsourcing Center, Bruce McCracken, Business Writer
As the 20th century closed, the winds of change blew at gale force in marketing and media, harkening the arrival of the Internet. A revolutionary communicative medium was permeating America and the world. The avenues of business were not unlike
Riding a Wave of Success
Chris Pryer, Business Writer
There are certain times when a confluence of events can create an environment like no other. The moon in the seventh sky, or Jupiter aligning with Mars, for instance. In today's fast-paced and constantly evolving business world, successful companies must
My Benefit Source Chips Away at Payroll Administration Costs
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Outsourcing was the right course for Meadowbrook Golf. The Lakeland, Florida company owns, leases or manages 100 golf courses in 16 states; during the summer the employee roster swells to 3,500. Payroll and tax filing took two days to complete