The Shift to a Patient-Centric Healthcare Ecosystem
Data is at the epicenter of the transformation of U.S. healthcare to a consumer-centric ecosystem,…
Big Data/Analytics
Five Signs That You Might Need to Outsource
If you’ve been able to resist outsourcing while the world around you is doing it,…
Leading Reasons to Outsource Your IT Services
Taking the IT outsourcing plunge is nothing to take lightly. But what’s really holding you…
How to Use Customer Data to Improve Your Customer Experience in the Call Center
Customers are telling you exactly how to win and keep them. They share their data…
Why Financial Regulations Drive Big Data
Between asset bubbles and other threats, new regulations force financial institutions to do everything from…
Privacy Concerns and the Monetization of Big Data
It is easy to get caught up in the greatness of Big Data analytics. It’s…
Can You Really Turn a Marketing Manager into a Data Scientist?
You knew John Smith was a great fit to energize your marketing organization. But can…
Faking the Big SEO | Article
Your social media campaign not so well “liked?” Facebook friend-count a little sparse? Don’t despair.…
BPO for the Next Generation
How analytics, insights and innovation are revolutionizing the outsourcing industry Since its mainstream inception in…
How Texting, Veterans and SEO Helped RPO Companies Fill High-Demand Jobs
Even as the economy has improved worldwide, the unemployment figures are still stubbornly high. But…