Explosive Growth Is No Accident: Driving Digital Transformation in the Insurance Industry
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
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Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
New Buyer Demands and SMAC Are Changing Both Providers and BPO | Article
BPO, the outsourcing constant, is continually changing. Here’s the constant: Service providers in 2014 “have…
15 Top ITaaS Do’s and Don’ts for Enterprises | Article
The IT-as-a-Service (ITaaS) model began as a way of provisioning IT services, infrastructure and support…
BPO Study’s Surprising Findings on Value and Long-Term Intent in Outsourcing Relationships | Article
Buyers of outsourcing services want their service providers to invest in technologies that bring continual…
Small U.S.-Based Finance and Accounting Outsourcer Delivers Value of Large Providers | Article
The bulk of most companies’ operational costs are in manpower, says Ragu Bhargava, CEO of…
Procurement Outsourcing Is Hot — Even for Hybrid Strategies | Article
Procurement outsourcing is the least understood but fastest-growing outsourcing story. The market is heating up…
Start-up Healthcare Company Overcomes Risks and Captures Success in Outsourced R&D | Article
Innovation is the lifeblood of entrepreneurial companies such as Inherited Health™, an online resource for…
Eight Biggest Areas of Risk for Buyers of Outsourcing Services | Article
New delivery models, new pricing models, service providers’ new marketing strategies, moving up the value…
Forces of Change Shaping Outsourcing Solutions | Article
Like a pre-storm sky, a look at the investments outsourcing service providers are currently undertaking…