A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
Browsing: Scalable resources
Cultivating a productive 1:1 customer engagement demands integrated data Outdated, paper-based processes, information silos and…
Taking the IT outsourcing plunge is nothing to take lightly. But what’s really holding you…
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
BPO, the outsourcing constant, is continually changing. Here’s the constant: Service providers in 2014 “have…
The IT-as-a-Service (ITaaS) model began as a way of provisioning IT services, infrastructure and support…
Buyers of outsourcing services want their service providers to invest in technologies that bring continual…
The bulk of most companies’ operational costs are in manpower, says Ragu Bhargava, CEO of…
Procurement outsourcing is the least understood but fastest-growing outsourcing story. The market is heating up…
Innovation is the lifeblood of entrepreneurial companies such as Inherited Health™, an online resource for…