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best practices

Stay Healthy with Robotics in the Cloud!

…patient information and store patient history so that it’s readily available on call is driving independent physician practices to embrace the cloud. What studies say Imprivata’s 2013 Desktop Virtualization Trends…

Video Interviewing Is Changing How People Get Hired

…way employers hire workers, creating a seismic shift in traditional hiring practices. And outsourcing service providers are helping enterprises enter this brave, new world. Part 2: The advantages of video…

First Class Outsourcing Lessons from the Third World

…based infrastructure and services. Flexibility is key to this transition process, and is best achieved by using Open Source software as most proprietary software licensing models are not Cloud friendly….

Governance Grows Up as Outcomes Become Key

…change Keep discussions iterative Build a repository of industry best practices and record past experiences to prompt next best actions in every role in the process to support last mile…

BPO for the Next Generation

…The new frontier – the next generation of BPO – involves online social networking. Individuals are increasingly using social media to build communities where members share best and worst practices,…

Open Hybrid Clouds: The Best of Both Worlds

Everyone loves hybrid models. Who doesn’t want the best of both worlds? IT organizations everywhere crave “a little bit of this and a little bit of that” approach to spread…

RPO Providers Debunk 14 Outsourcing Myths

…they can retain the best and the brightest. 12. It’s best to go with a single, full-service provider rather than a specialist. Lockman of Equifax Workforce Solutions says today the…

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