Latest Papers

Top 9 Innovation Trends in Outsourcing for 2015

Top 9 Innovation Trends in Outsourcing for 2015

Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in their outsourcing agreements. It is based on 100 in-depth interviews with senior outsourcing buyers. More than four fifths (83%) of buyers say they have experienced innovation in their outsourcing relationships Nine in ten (92%) say their outsourcing partners want to […]

The Six and a Half Things You Really Need to Know About Outsourcing | White Paper
Why Relationship Matters in Delivering  Results to CFOs | White Paper
Reduce COGS with Dynamic Discounting
By January 11, 2015 Read More →
How to Use Customer Data to Improve Your Customer Experience in the Call Center
Why Financial Regulations Drive Big Data

Finance & Accounting

Top 9 Innovation Trends in Outsourcing for 2015

Top 9 Innovation Trends in Outsourcing for 2015

Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in their outsourcing agreements. It is based on 100 in-depth interviews with senior outsourcing buyers. More than four fifths (83%) of buyers say they have experienced innovation in their outsourcing relationships Nine in ten (92%) say their outsourcing partners want to […]

The Six and a Half Things You Really Need to Know About Outsourcing | White Paper
Will Currency Risk Destroy Your Offshore Outsourcing Deal?
Navigating Complexity in HR Outsourcing (HRO) Price Benchmarking
By July 7, 2014 Read More →
Nothing’s Too Far-Fetched for FAO
Finding Nirvana in AP Automation and Outsourcing
By February 3, 2014 Read More →

Other Recent Posts

Russia’s BCS Financial Group Selects IBM Commerce to Bring New Client Experiences

IBM (NYSE: IBM) today announced that leading Russian investment banking firm BCS Financial Group has selected IBM Commerce to quickly and effectively conduct and execute personalized marketing campaigns for their banking clients. To date, BCS Financial Group’s sales of its online trading, brokerage and investment strategy consulting services have increased by 20 percent in cross […]

By March 25, 2015 Read More →

Cincinnati Water Works Selects Wipro to Transform CRM, Billing, Service Bureau Operations

Wipro Ltd. (NYSE:WIT), a leading global information technology, consulting and business process services company, has been selected by the US-based utility company Greater Cincinnati Water Works (GCWW) as its IT partner to transform the utility’s CRM, Billing and Service Bureau operations. Greater Cincinnati Water Works provides about 133 million gallons of water a day to […]

By March 25, 2015 Read More →
Webinar: How to Transform Quality Care by Strengthening IT Infrastructure

Webinar: How to Transform Quality Care by Strengthening IT Infrastructure

      REGISTER NOW You’re Invited to an exclusive one-hour webinar on: How to Transform Quality Care by Strengthening IT Infrastructure There will be valuable insights shared on such topics as: Value Based Purchasing Population Management Building a Cost Effective IT Infrastructure Patient Safety FEATURING GUEST SPEAKERS: Steve Anderman - most recently held the role […]

By March 25, 2015 Read More →