Latest Articles

Offshore Is Here to Stay!

Offshore Is Here to Stay!

Remember the time when the whole world got its silk from China, spices from India and cotton from Egypt? The world of IT is veering towards the same concept, sourcing development of specialized software where it’s made best. In the truly flat world with data traveling in real-time across continents and time zones, there’s really […]

You Might Need to Outsource If
Gain Transparency and Control in a Multi-sourced Environment with Enterprise Service Management
Can Cognizant fix US healthcare with TriZetto?
Is Your Maintenance & Support Approach Making Your IT Sick?
Creating a BPO Strategy: Why and Why Now?

Latest Papers

Value Driven Sourcing in the Digital Era: The New Playbook

Value Driven Sourcing in the Digital Era: The New Playbook

The Business Services Sourcing industry stands to enter a profound period of unprecedented change driven by digitization affecting nearly every type and size of business.  Surviving the next decade demands that the providers of these services undergo a fundamental reinvention of their businesses—from their commercial models, through what and how services are delivered, to the […]

Unlocking Media Industry Innovation with the Cloud
Transforming Pharma through Big Data and Analytics
Navigating Complexity in HR Outsourcing (HRO) Price Benchmarking
By July 7, 2014 Read More →
The Business Impact of Contact Center Attrition
By June 24, 2014 Read More →
Transition to Cloud: Challenges and Best Practices

Finance & Accounting

Navigating Complexity in HR Outsourcing (HRO) Price Benchmarking

Navigating Complexity in HR Outsourcing (HRO) Price Benchmarking

Price benchmarking should be used as a constructive tool  to align the commercials and underlying drivers to market norms. However, if not carried out in a structured and well-thought-out way it can also lead to significant value erosion. This report explains a systematic approach for HRO price benchmarking. It covers:   Typical pricing metrics in […]

By July 7, 2014 Read More →
Nothing’s Too Far-Fetched for FAO
Finding Nirvana in AP Automation and Outsourcing
By February 3, 2014 Read More →
BPO for the Next Generation
By January 20, 2014 Read More →
Five Reasons Why Non-US Providers Are Beefing Up Their US Centers and Why This is Good for Outsourcing
Virtusa — Accelerating Business Outcomes | Service Provider

Other Recent Posts

Wipro and Chesapeake partner to deliver Balance Sheet Reconciliations and Treasury Solutions

Wipro and Chesapeake partner to deliver Balance Sheet Reconciliations and Treasury Solutions

London, United Kingdom and Bangalore, India – September 15, 2014: Wipro Ltd. (NYSE:WIT), a leading global information technology, consulting and business process services company and Chesapeake System Solutions Inc. (Chesapeake), a premier provider of financial software solutions, today announced a global alliance partnership. Wipro will offer Chesapeake’s suite of financial software solutions that encompass Reconciliation […]

POSCO Selects Oracle Product Hub and Oracle Engineered Systems to Provide Greater Customer Value with Advanced Order Process

POSCO Selects Oracle Product Hub and Oracle Engineered Systems to Provide Greater Customer Value with Advanced Order Process

News Release Leading Global Steel Manufacturer Dramatically Reduces Response Time by Streamlining Business Processes and Increasing Productivity with an Enterprise Information Hub REDWOOD SHORES, Calif. – September 23, 2014 News Summary In an ever-changing business environment, manufacturing companies must be able to manage vast amounts of data quickly and efficiently. To accommodate a growing customer […]

Tata Consultancy Services and Singapore Management University Announce Extension of SMU-TCS iCity Lab Partnership

Tata Consultancy Services and Singapore Management University Announce Extension of SMU-TCS iCity Lab Partnership

News Release Singapore Government grant also recognizes successful local joint venture in developing intelligent community care solutions for senior citizens Singapore, September 9, 2014: The SMU-TCS iCity Lab (iCity Lab), a Singapore Management University (SMU) and Tata Consultancy Services (TCS) joint venture focused on research and development of intelligent city solutions, is proud to announce that […]