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  • Five Things You Must Do to Make a Winning Impression During Provider Auditions

    Five Things You Must Do to Make a Winning Impression During Provider Auditions

    The provider audition is often the first opportunity to connect with the entire customer decision-making team assembled to lead the sourcing decision. To win the business, you must be able to make a connection with the customer on a personal trust level. Establishing this type of relationship has become the attribute that makes a difference [...]

  • Is a Culture Clash Affecting Your Bottom Line? Find Out, Then Fix It from the Cloud | Article

    Is a Culture Clash Affecting Your Bottom Line? Find Out, Then Fix It from the Cloud | Article

    This year a hospital administrator at a busy hospital in Henderson, Nevada had emergency room patients transported by ambulance to a less busy hospital nearby so he could put more profitable surgery patients in the available beds. The physicians in the hospital revolted because they felt the practice could harm the patients even though his [...]

  • Top 5 Predictions for Innovation in Cloud | Article

    Top 5 Predictions for Innovation in Cloud | Article

    Experts have said it for long time, but users were skeptical. Perhaps users were not even listening. Cloud is secure. Experts even said that most organizations do not have the skills or budgets to create the kind of security that giant cloud providers do. It is 2013, and everyone has figured out that security isn’t [...]

  • The New War for Talent—Demand for Cloud, Data Scientists Outstrips Supply | Article

    The New War for Talent—Demand for Cloud, Data Scientists Outstrips Supply | Article

    Cloud computing has become a paradigm-shifting technology. It frees up acres of real estate otherwise needed to house data centers and it distributes the cost of expensive software so companies only pay for what they use. Cloud’s popularity has created a HR crisis: a shortage of engineers skilled to work in this brave new world. [...]

  • Remixing Your Retro IT Structure for Today’s World | Article

    Remixing Your Retro IT Structure for Today’s World | Article

    Cloud, virtualization, automation and mobility have fundamentally impacted the way businesses operate; yet many IT departments maintain the same roles and organizational structures that they’ve had for the past 15 years. And, for a lot of companies, that’s making IT more of a roadblock than an enabler. “I think one of the biggest challenges IT [...]

  • Retail Trends Embrace Technology in 2013 | Article

    Retail Trends Embrace Technology in 2013 | Article

    The most urgent challenge of 2012 in the retail space was consumers’ rapidly growing mobility and digital empowerment. Retailers responded by devising new ways to attract, engage and retain these droves of customers and meet their fleet-footed demand for products and services—on the customers’ devices and terms. In short, customers have embraced online shopping with [...]