Featured Articles/Papers

• Articles (more)

• 

  Where Are Buyers Going Next? | Article

  In addition to the thawing of the market and the increased momentum provided by the economic recovery, 2010 is becoming a very significant year in outsourcing. Buyers across the globe will spend in excess of US$100 billion annually on IT,

  September 1, 2010 | 0 comments | Read More

• 

  The Challenges of Automating Accounts Payable | Article

  Mayer Electric, a fast-growing electrical supplies distributor in the Southeast United States, realized it had to automate its accounts payable (AP) process. It had 900 people in eight states using a manual system. Last year Mayer Electric paid thousands of

  September 1, 2010 | 0 comments | Read More

• 

  Sonoco Found HR Outsourcing Has Changed to Serve Midsized Firms Better | Article

  Small and midsized businesses often have the same human resources challenges that much larger companies have. They grow by acquisition and have to standardize their human resources (HR) when they get a new family member. They have to change how

  September 1, 2010 | 0 comments | Read More

• 

  Combating the “Hidden” Costs of Managing Outsourcing | Article

  Industry media, especially over the past two years, often points out that a significantly high number of outsourcing arrangements do not deliver the promised cost savings due to “hidden” costs associated with managing the relationship. This is especially true, the

  September 1, 2010 | 0 comments | Read More

• 

  HP Helps Companies Manage Their Applications Portfolio to Align Cost with Strategic Value | Article

  How does an enterprise move IT money from support and maintenance, which can devour up to 80 percent of its IT budget, to innovation? HP has found a way. “We’ve developed a different way to look at the applications in

  September 1, 2010 | 0 comments | Read More

• 

  How Outsourcing Service Providers Enable Business Growth through IT Infrastructure Transformation | Article

  Wipro Voice: A conversation with Deepak Jain, Senior Vice President and Global Head, Technology Infrastructure Services, and Member, Wipro Council for Industry Research According to Deepak Jain, President and Global Head, Technology Infrastructure Services, now is the time enterprises that

  September 1, 2010 | 0 comments | Read More

• White Papers (more)

• 

  The Evolving Role of the CFO: Dealing with the Winds of Change Demands True Agility | White Paper

  The global economic events of the last few years presented what is now known as the “new normal.”In this context, there is a paradigm shift in the expectations stakeholders have of organizations and the CFO in particular, as he co-pilots

  September 1, 2010 | 0 comments | Read More

• 

  Why Holistic BPO Delivers Better Results | White Paper

  Taking a holistic approach to BPO services enables transformation, outcome-based solutions, and ensures a company will be able to support future business changes. This paper explains the change in mindset and approach that needs to occur in order to yield

  September 1, 2010 | 0 comments | Read More

• 

  Trade Promotion Management: Why Most Companies Fail and How To Avoid It | White Paper

  Changing consumer expectations and reduced consumer spending is causing CG companies major anxiety. Adding more precision to trade promotions management (TPM), therefore, has never been more important. Getting there will require TPM tools that, among other things, can integrate campaign

  September 1, 2010 | 0 comments | Read More

• 

  IT Outsourcing’s 15% Problem: The Need for Outsourcing Governance | White Paper

  Data collected by Blazent reveals significant errors in the typical controls used for IT outsourcing governance. The result is expensive manual processes and inaccuracies that lead to time-consuming reconciliation exercises, yield inaccurate data, and are very expensive. Without a trusted

  September 1, 2010 | 0 comments | Read More

• 

  Six Key Success Factors for Outsourcing | White Paper

  New capabilities, like cloud computing, software-as-a-service, mobile device web access, and data center virtualization and consolidation, are significantly changing both the possibilities and the complexities of outsourcing IT functions. Analysts predict radical change in the shape of IT “factory” functions

  September 1, 2010 | 0 comments | Read More

• 

  Is Transition Management in BPO Undergoing a Transition? | White Paper

  Educates buyers on the transition phase in the life cycle of outsourcing engagements, the associated cost and complexity, and best practices and “pitfalls” to avoid in managing complex transitions for success. Click here to download the paper.

  September 1, 2010 | 0 comments | Read More

• Other Recent Articles/Papers archives September 2010  (15) August 2010  (16) July 2010  (17) June 2010  (11) May 2010  (19) April 2010  (23) March 2010  (14) February 2010  (16) January 2010  (27) December 2009  (13) November 2009  (17) October 2009  (19) September 2009  (20) August 2009  (14) July 2009  (18) June 2009  (18) May 2009  (14) April 2009  (17) March 2009  (13) February 2009  (13) January 2009  (14) December 2008  (8) November 2008  (20) October 2008  (18) September 2008  (17) August 2008  (15) July 2008  (22) June 2008  (18) May 2008  (13) April 2008  (12) March 2008  (13) February 2008  (14) January 2008  (13) December 2007  (12) November 2007  (24) October 2007  (27) September 2007  (17) August 2007  (12) July 2007  (17) June 2007  (15) May 2007  (13) April 2007  (18) March 2007  (14) February 2007  (15) January 2007  (18) December 2006  (13) November 2006  (11) October 2006  (18) September 2006  (12) August 2006  (19) July 2006  (12) June 2006  (14) May 2006  (13) April 2006  (15) March 2006  (15) February 2006  (11) January 2006  (14) December 2005  (10) November 2005  (14) October 2005  (12) September 2005  (17) August 2005  (12) July 2005  (9) June 2005  (15) May 2005  (16) April 2005  (16) March 2005  (13) February 2005  (14) January 2005  (13) December 2004  (16) November 2004  (16) October 2004  (17) September 2004  (22) August 2004  (26) July 2004  (9) June 2004  (9) May 2004  (10) April 2004  (26) March 2004  (14) February 2004  (11) January 2004  (11) December 2003  (6) November 2003  (12) October 2003  (12) September 2003  (10) August 2003  (11) July 2003  (7) June 2003  (14) May 2003  (16) April 2003  (12) March 2003  (13) February 2003  (10) January 2003  (17) December 2002  (13) November 2002  (14) October 2002  (14) September 2002  (11) August 2002  (17) July 2002  (13) June 2002  (13) May 2002  (17) April 2002  (12) March 2002  (14) February 2002  (18) January 2002  (24) December 2001  (16) November 2001  (16) October 2001  (13) September 2001  (23) August 2001  (15) July 2001  (15) June 2001  (15) May 2001  (17) April 2001  (24) March 2001  (24) February 2001  (17) January 2001  (31) December 2000  (22) November 2000  (43) October 2000  (27) September 2000  (27) August 2000  (12) July 2000  (24) June 2000  (15) May 2000  (10) April 2000  (19) March 2000  (15) February 2000  (8) January 2000  (17) December 1999  (16) November 1999  (13) October 1999  (12) September 1999  (30) August 1999  (15) July 1999  (7) June 1999  (8) May 1999  (9) April 1999  (7) March 1999  (10) February 1999  (9) January 1999  (15) December 1998  (8) November 1998  (8) October 1998  (8) September 1998  (9) August 1998  (8) July 1998  (7) June 1998  (7) May 1998  (5) April 1998  (5) March 1998  (6) February 1998  (11) January 1998  (5) December 1997  (4) November 1997  (6) October 1997  (6) August 1997  (8) July 1997  (7) May 1997  (17)

• 

  Wipro – Enhancing Value over the Entire Relationship Life Cycle | Service Provider

  Wipro Limited is the world’s first PCCM Level 5 and SEI CMM Level 5 certified IT services company. Today, it is a diversified global business conglomerate with a profitable presence in niche market segments of IT solutions and services, consumer products, lighting, furniture, ecology and energy management, water treatment, and hydraulics.  Major group companies include [...]

  September 1, 2010 | Read More

• 

  Market Vista: Q2 2010 | Research

  Everest Research Institute’s analysis highlighting trends in outsourcing & offshoring, insights on transaction trends, captive market dynamics, fact-base for Latin American destinations, and more. Click here to download the preview deck. Click here to purchase the complete report.

  September 1, 2010 | Read More

• 

  Mapping onto the Workforce of Tomorrow: How RPO Can Play a Role | White Paper

  Examination of the current value proposition, ways of advancing the value proposition, and key considerations to realize the full value of RPO to effectively meet the business needs of tomorrow. Click here to download the paper.

  September 1, 2010 | Read More

• 

  A Roadmap for Delivering Infrastructure Optimization and Savings | Webinar

  Thursday, September 9, 2010 | 10:00 a.m. CDT; 11:00 a.m. EDT; 4:00 p.m. BST Reducing operating expenses was consistently a top three priority for CIO’s, as reported in the Outsourcing Journal’s 2010 CIO survey with over 70% of those surveyed looking to achieve further cost savings through internally delivered transformation, optimization and consolidation programs. Critical [...]

  August 27, 2010 | Read More