Top Ten Reasons Why Outsourcing Fails | White Paper
The rich and long history of outsourcing—now around 200 years if you consider outsourcing for…
Finance & Accounting
Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
BPO for the Next Generation
How analytics, insights and innovation are revolutionizing the outsourcing industry Since its mainstream inception in…
Five Reasons Why Non-US Providers Are Beefing Up Their US Centers and Why This is Good for Outsourcing | Article
Non-US-based outsourcing service providers are currently beefing up their US operations. A constellation of events…
The Do’s and Don’ts of Payroll Outsourcing | Article
Payroll outsourcing is an excellent way to improve accuracy, streamline processes and offload time-consuming, often…
The F&A Forecast: 14 Challenges and Six Solutions | Article
The finance and accounting function, along with HR, have traditionally been the BPO processes that…
The Next Generation Shared Services through BPO | Article
Executives are all asking similar questions of their shared service organizations (SSO): “How do I…
The Winning Approach to BPO: Be Flexible, Stay Involved, Commit for the Long Term | Article
16th Annual Outsourcing Excellence Award Winner 2012—Best New Process/Application: Rio Tinto and Infosys Rio Tinto…
Small U.S.-Based Finance and Accounting Outsourcer Delivers Value of Large Providers | Article
The bulk of most companies’ operational costs are in manpower, says Ragu Bhargava, CEO of…
Outsourcing Service Providers Craft FAO Offerings for the Midmarket Keen on Cost Savings | Article
Improving Processes, Going Offshore Best Ways to Reduce G&A Costs Outsourcing service providers servicing the…