Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
Finance & Accounting
Five Reasons Why Non-US Providers Are Beefing Up Their US Centers and Why This is Good for Outsourcing
Non-US-based outsourcing service providers are currently beefing up their US operations. A constellation of events…
The Do’s and Don’ts of Payroll Outsourcing
Payroll outsourcing is an excellent way to improve accuracy, streamline processes and offload time-consuming, often…
The F&A Forecast: 14 Challenges and Six Solutions | Article
The finance and accounting function, along with HR, have traditionally been the BPO processes that…
The Next Generation Shared Services through BPO | Article
Executives are all asking similar questions of their shared service organizations (SSO): “How do I…
The Winning Approach to BPO: Be Flexible, Stay Involved, Commit for the Long Term | Article
16th Annual Outsourcing Excellence Award Winner 2012—Best New Process/Application: Rio Tinto and Infosys Rio Tinto…
Small U.S.-Based Finance and Accounting Outsourcer Delivers Value of Large Providers | Article
The bulk of most companies’ operational costs are in manpower, says Ragu Bhargava, CEO of…
Outsourcing Service Providers Craft FAO Offerings for the Midmarket Keen on Cost Savings | Article
Improving Processes, Going Offshore Best Ways to Reduce G&A Costs Outsourcing service providers servicing the…
Maximizing Healthcare Payment Automation | White Paper
More than half of the transactions within the US healthcare industry are still paper-based. In…
Business Process as a Service – The Next Wave of BPO Delivery | Article
Business process as a service (BPaaS) is emerging to be a BPO game-changer reminiscent of…