Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
CPG/Retail
How to Use Customer Data to Improve Your Customer Experience in the Call Center
Customers are telling you exactly how to win and keep them. They share their data…
Why ConAgra Foods Decided to Outsource HR Analytics After Doing It In house | Article
This is the second article in a series on how companies are using Big Data…
How Big Data is Becoming Predictive, Helping Executives Make Better Decisions | Article
Businesses have always wanted a crystal ball to predict the future. Now they can almost…
Big Data Trends : New Uses, New Challenges, New Solutions | Article
It’s hard to find a business enabler that’s evolving as quickly as Big Data analytics.…
What to Outsource in the 24×7 Marketing Age | Article
The digital age has changed customer DNA forever. They have no patience with 9 to…
Analytics-as-a-Service: Shaping The Next Big Future IT Infrastructure Trend | Article
We’ve seen how data can deliver insights in the hands of people like Hans Rosling…
What is Outsourcing? It’s Our Past, Present and Future | Article
Outsourcing is not a new or alien phenomenon. Almost every organization outsources some aspect of…
Outsourcing Enterprise’s BYOD Adoption to Improve Chances of Success | Article
Are you at work? Check the mobile phone you are using. If you are in…
Transforming Supply Chain Management with RFID | Article
Some years ago, Radio Frequency Identification (RFID) was going to power supply chain systems to…