Research & Insight


The Pros and Cons of Offshore Outsourcing

Ben Trowbridge

Outsourcing has become a popular business strategy in recent years, with companies of all sizes turning to external service providers to handle various aspects of their operations and the discussion of offshore outsourcing vs nearshore outsourcing needs to be examined. This practice involves delegating specific tasks or processes to a third-party company often offshore or …

Comparing Upwork versus TopTal and Fiverr

J Ben Trowbridge

In today’s digital age, freelancing platforms have become an essential part of the professional world. Upwork, TopTal, and Fiverr are three popular platforms that connect employers with freelancers from around the globe. Upwork is a large and diverse platform that offers a wide range of freelancers and services. TopTal, on the other hand, focuses on …

The Challenges in IT Outsourcing

Outsourcing Center

In today’s interconnected global business landscape, IT outsourcing has become a common strategy for organizations aiming to reduce costs, access specialized skills, and focus on core competencies. Outsourced IT functions can encompass a wide range of services, including web hosting, software development, cloud computing services, technical support, data backups, data management, network administration, and more. …

The Rise of Generative AI Transforming IT and BPO Outsourcing

Ben Trowbridge

Generative AI has emerged as a groundbreaking technology with the potential to revolutionize various industries. One sector that is witnessing a significant transformation is the Information Technology (IT) and Business Process Outsourcing (BPO) industry. In this blog post, we will explore how generative AI is reshaping IT and BPO outsourcing and discuss its impact on …

Cybersecurity and Maritime Port and Maritime Survey – Fortifying Our Nation’s Ports with Comprehensive Cybersecurity Assessment

Outsourcing Center

Welcome to the Port and Maritime Cybersecurity Survey, an essential part of the Department of Homeland Security 2023 Public-Private Analytic Exchange Program (AEP). This survey distributed by the Outsourcing Center aims to conduct a comprehensive cybersecurity assessment, analyze risks, and identify opportunities to enhance cybersecurity within the U.S. Port Supply Chain. This initiative is a …

Cybersecurity Oversight for Boards

Ben Trowbridge

Cybersecurity has become a critical concern for organizations across all industries. Boards of directors have a vital role in overseeing their organization’s cybersecurity posture, ensuring that the necessary measures are in place to protect sensitive data, maintain compliance, and mitigate cyber risks. Here are some guidelines for boards of directors to use as a guideline …

5 Trends in Global Business Center Development

Ben Trowbridge

Offshore captive development and Global Business Services (GBS) have been integral to the growth and expansion of multinational corporations in recent years. With globalization and technological advancements, the offshoring industry has undergone significant changes, and offshore captives and GBS centers have evolved to fulfill changing business needs. The continued expansion of the middle and senior …

Expanding Regional Accounting Firms’ Offerings with Managed Cybersecurity Services

Ben Trowbridge

Based on my experience in leading the launch of EY’s Cybersecurity Managed Services business and helping dozens of managed services providers enter new service lines, I thought it might be helpful to share a few ideas on how a regional accounting firm can think about the steps required to launch a managed cybersecurity services business …

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