A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
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Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
Please silence your smartphone and give this article your full attention. For most people these…
July 6, 2013: An Asiana Airlines flight carrying 307 people from South Korea to San…
We’ve all heard it, or said it, a million times: Our outsourcing engagement works because…
With the insane popularity of selfies, people clearly like being in front of the camera.…
How analytics, insights and innovation are revolutionizing the outsourcing industry Since its mainstream inception in…
Even as the economy has improved worldwide, the unemployment figures are still stubbornly high. But…
This is the second article in a series on how companies are using Big Data…
The key to any successful business is its talent. What would you do if you…