Explosive Growth Digital Transformation
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
Human Resources
Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
Disrupter Turned Destroyer: How Mobility is Killing Corporate Productivity
Please silence your smartphone and give this article your full attention. For most people these…
Is Automation Putting The Human Workforce on Auto-Pilot? | Article
July 6, 2013: An Asiana Airlines flight carrying 307 people from South Korea to San…
How Workforce 2020 Will Change Outsourcing | Article
We’ve all heard it, or said it, a million times: Our outsourcing engagement works because…
How the Advantages of Video Interviewing Are Improving Enterprises | Article
With the insane popularity of selfies, people clearly like being in front of the camera.…
BPO for the Next Generation
How analytics, insights and innovation are revolutionizing the outsourcing industry Since its mainstream inception in…
How Texting, Veterans and SEO Helped RPO Companies Fill High-Demand Jobs | Article
Even as the economy has improved worldwide, the unemployment figures are still stubbornly high. But…
Why ConAgra Foods Decided to Outsource HR Analytics After Doing It In house | Article
This is the second article in a series on how companies are using Big Data…
Outsourcing Talent Gives a Singapore Company a Competitive Advantage in a Market with One Percent Unemployment | Article
The key to any successful business is its talent. What would you do if you…