Explosive Growth Digital Transformation
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
Insurance Transactions
Reducing Costs While Improving Patient Safety
How healthcare providers are cutting costs and improving patient care by integrating IMS, Compliance, Business…
Leading Reasons to Outsource Your IT Services
Taking the IT outsourcing plunge is nothing to take lightly. But what’s really holding you…
Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
Six Ways BPO Looks Different | Article
The BPO landscape is changing as fast as the colors on the leaves as summer…
Big Data Trends : New Uses, New Challenges, New Solutions | Article
It’s hard to find a business enabler that’s evolving as quickly as Big Data analytics.…
Independent Insurance Agencies Embrace Outsourcing to Thrive in a Challenging Market | Article
It’s not easy being an independent insurance agent these days. Margins are down, the market…
Maximizing Healthcare Payment Automation | White Paper
More than half of the transactions within the US healthcare industry are still paper-based. In…
UK Insurance Company’s Outsourcing Success Combines Cost Savings with Long-Term Efficiency Increases | Article
Changes in technology and the business landscape and new government regulations forced Equity Insurance Group to implement strategic changes to remain competitive. Offshoring to WNS was so successful the parties added gain-sharing in the second contract.
An Outsourcing Solution for Consumer-Directed Healthcare that Payors Cannot Afford to Ignore | Article
Consumer-directed healthcare (CDH) is causing payors to determine how to meet the challenge of adjusting existing technology so it services individual clients, not just groups. Payors have four choices. One of those, a CDH defined-care platform in an outsourced model is finding great success in the marketplace. Here’s why.