A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
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How healthcare providers are cutting costs and improving patient care by integrating IMS, Compliance, Business…
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
Non-US-based outsourcing service providers are currently beefing up their US operations. A constellation of events…
Small cells that is. Whether you’re a mobile virtual network operator (MVNO) deploying services in…
The key to any successful business is its talent. What would you do if you…
Almost 40 years after Ross Perot launched outsourcing by offering to take over a company’s…
By 2013 most American companies understand and appreciate the value of offshoring. Since the Indians…
The finance and accounting function, along with HR, have traditionally been the BPO processes that…
If you look back on the transforming world of IT over the past few years,…