Explosive Growth Is No Accident: Driving Digital Transformation in the Insurance Industry
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
Government
Reducing Costs While Improving Patient Safety
How healthcare providers are cutting costs and improving patient care by integrating IMS, Compliance, Business…
Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
Five Reasons Why Non-US Providers Are Beefing Up Their US Centers and Why This is Good for Outsourcing | Article
Non-US-based outsourcing service providers are currently beefing up their US operations. A constellation of events…
Mobile Operators Think Small to Get Bigger Profits | Article
Small cells that is. Whether you’re a mobile virtual network operator (MVNO) deploying services in…
Outsourcing Talent Gives a Singapore Company a Competitive Advantage in a Market with One Percent Unemployment | Article
The key to any successful business is its talent. What would you do if you…
RPO Providers Debunk 14 Outsourcing Myths | Article
Almost 40 years after Ross Perot launched outsourcing by offering to take over a company’s…
Signing a Foreign Trade Agreement Made Colombia Outsourcers More Welcome in the US Market | Article
By 2013 most American companies understand and appreciate the value of offshoring. Since the Indians…
The F&A Forecast: 14 Challenges and Six Solutions | Article
The finance and accounting function, along with HR, have traditionally been the BPO processes that…
The New World Order of ITO: The View from the Inside-Out | Article
If you look back on the transforming world of IT over the past few years,…