Explosive Growth Digital Transformation
A successful digitalization strategy is critical to insurance firms’ survival. This white paper examines effective…
Procurement
Top Ten Reasons Why Outsourcing Fails | White Paper
The rich and long history of outsourcing—now around 200 years if you consider outsourcing for…
Top 9 Innovation Trends in Outsourcing for 2015
Robotics, Analytics or Multi-channel enagagement? This report explores the innovative practices businesses are implementing in…
Six Tips for Telcos to Cross the Cloud Chasm | Article
Cloud technologies are changing both consumer and business behaviors. Breaking down barriers associated with storage…
Get More Bang for Your Buck: Do’s and Don’ts in Formulating Cloud Computing Contracts | Article
In late September, high-profile cloud storage start up Nirvanix told its customers to stop replicating…
15 Top ITaaS Do’s and Don’ts for Enterprises | Article
The IT-as-a-Service (ITaaS) model began as a way of provisioning IT services, infrastructure and support…
The Seven Deadly Sins of BPO and How to Avoid Them | Article
Business Process Outsourcing (BPO). The concept is relatively simple: instead of hiring employees to handle…
The World’s Largest Procurement BPO Engagement Realizes Its Vision
16th Annual Outsourcing Excellence Awards—Best Financial Services: Deutsche Bank and Accenture “Working as one cohesive team,…
A Merger, a Consolidation and a Transformation: The Critical First Steps
16th Annual Outsourcing Excellence Awards – Best ITO: Towers Watson and Dell Services “The biggest…
Outsourcing Center Announces Winners of 16th Annual Outsourcing Excellence Awards | Article
Outsourcing Center Announces Winners of 16th Annual Outsourcing Excellence Awards Events to be held May…