Information Technology: The Lifeblood of an Organization | Article
Leslie Willcocks of Oxford University discusses the rising market trend toward outsourcing IT.
Archive for March, 1999
March 1, 1999 | 0 comments | Read More
Global Software Teams Take Flight | Article
Global software teams have become commonplace in the 1990s as leading software development companies search for ways to cut costs, increase production and produce a better product, says Erran Carmel, associate professor of global information technologies at American University. Included in this push are software companies that are globally outsourcing as well.
March 1, 1999 | 0 comments | Read More
Flexibility in Service Contracts: How to Build It and Keep It | Article
Flexibility in legal outsourcing contracts bears striking similarities to a team of professional athletes under the tutelage of a watchful coach.
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The Dynamics of Outsourcing in Australia | Article
Although information technology did not occupy the place it deserved in party platforms during Australia’s September 1998 election, IT was brought to the public forefront by industry bodies. Australia is currently at a critical juncture of its multi-billion-dollar outsourcing industry, and the general concensus is that reform is needed.
March 1, 1999 | 0 comments | Read More
Communication: Cornerstone For Building Flexibility | Article
More and more, companies enter into outsourcing agreements as a strategy to remain competitive. But rapid technological advancements change the competition; hence, an essential element of an outsourcing agreement must be flexibility. G2R, which specializes in providing research and management consulting, assists end users and vendors in constructing effective sourcing agreements.
March 1, 1999 | 0 comments | Read More
No Seams | Article
Industry studies reveal that most customers who become dissatisfied select another provider, rather than return the functions in-house. Stephen Fordham, Senior Director of Employee Care at Convergys Corporation.
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The ‘Marriage’ of DuPont and CSC | Article
At the time it was formed in June of 1997, DuPont’s IT Alliance was the single largest technology management agreement in the information technology industry; but it wasn’t just another outsourcing deal.
March 1, 1999 | 0 comments | Read More
The Long and the Short of it All | Article
The industry is abuzz about the need to make outsourcing deals more flexible. All parties agree that flexibility is desirable if it can be achieved fairly. But there is a variance in opinions among buyers, suppliers, legal analysts and consultants as to how to accomplish it. Can flexibility be built into a contract? How can [...]
March 1, 1999 | 0 comments | Read More
Keeping IT Outsourcing in the Family | Article
Whether you know it or not you are the keeper of very valuable information. Information that is bought, sold and traded. And covertly tracking your daily decisions to get this strategic intelligence are your bank, your credit card company and the web sites you visit on the Internet, among others.
March 1, 1999 | 0 comments | Read More
Business Process Outsourcing: Unlocking Shareholder Value from Real Estate | Article
Business Process Outsourcing (BPO) of corporate real estate has been evolving over the past decade, as companies have turned to outsourcing various functions to specialist firms in areas like facilities planning and property management. Today, some of the largest multinationals are turning to real estate outsourcing as a new business model to better plan and manage their investments for greater returns that will improve the bottom line.
March 1, 1999 | 0 comments | Read More
