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Archive for April, 2003

When He Decided to Buy the Store, Outsourcing Paid Off | Article

When He Decided to Buy the Store, Outsourcing Paid Off | Article

The president of Stanley Korshak had the opportunity to buy the store. Outsourcing payroll saved $60,000 a year.

Outsourcing Boosts Revenues 60 Percent in Six Months | Article

Outsourcing Boosts Revenues 60 Percent in Six Months | Article

Revenues at Verifications enjoyed a 60 percent increase in just six months after outsourcing its sales force automation.

Keating Partners with Tech Firms Who Want to Blaze Trails In Canadian Markets | Article

Keating Partners with Tech Firms Who Want to Blaze Trails In Canadian Markets | Article

Want to do business in Canada, eh? American companies venturing into foreign markets, including the neighbor up north, perform better when they outsource CRM to a local.

Converting the Managers Makes Self-Service HR Work | Article

Converting the Managers Makes Self-Service HR Work | Article

BASF employees like self-serve HR. But getting the managers to use the system was another matter. When they did, they finally had time to tackle strategic tasks.

Offshore Outsourcing Part 1: The Brand of India | Article

Offshore Outsourcing Part 1: The Brand of India | Article

Today, the question is not Should I include an offshore component in my outsourcing arrangement? but Where should I go? Everest’s Todd Furniss and Michel Janssen discuss the pros and cons of using an Indian service provider. The first in a series.

Why Outsourcing Your EDI Initiative is an Effective Strategy | Article

Why Outsourcing Your EDI Initiative is an Effective Strategy | Article

Are you considering how to revamp your supply chain to EDI? Outsourcing this function brings some surprising benefits — value far beyond the IT infrastructure.

Outsourcing Service Provider or Buyer Bankruptcy: Only in Canada, Eh! | Article

Outsourcing Service Provider or Buyer Bankruptcy: Only in Canada, Eh! | Article

Canadian bankruptcy law differs from U.S. rules. If your Canadian service provider or buyer declares bankruptcy, two partners at McMillan Binch provide suggestions about what to do.

The Trust Factor | Article

The Trust Factor | Article

Hill Holliday, a marketing firm, wanted to outsource its employee time management. It liked the ASP solution. But first it had to make sure the provider it selected had financial stability.

Outsourcer Makes Event Reporting Easier For Ingersoll-Rand | Article

Outsourcer Makes Event Reporting Easier For Ingersoll-Rand | Article

Ingersoll-Rand discovered using an ASP to monitor and resolve IT trouble tickets not only removed the middleman but offered an added bonus: it provided coverage on week-ends and holidays

Outsourcing Helps Worldspan Travel in the Customers’ Shoes | Article

Outsourcing Helps Worldspan Travel in the Customers’ Shoes | Article

The holiday travel period was 60 days away. Worldspan, an on-line technology provider for the travel industry, needed to better monitor its Web performance. A service provider ramped up a solution in 60 days.

Can you Overdose on Outsourcing? | Article

Can you Overdose on Outsourcing? | Article

How can you ensure your outsourcing service provider effectively interfaces with all your other vendors? We looked at proactive and reactive maneuvers to ensure all suppliers work together to meet the buyer’s objectives.

Why Does the Contract Price Differ from the RFP Price? | Article

Why Does the Contract Price Differ from the RFP Price? | Article

Providers proffer a price in the RFP process. That price may change when it’s time to sign a contract. Robert Joslin explains why price variance is a normal occurrence and what to do to keep it from becoming a problem.