Caroline Sherwood, Everest Group
In change management, the leadership of the organization must have a clear vision, believe that change is necessary, and be willing to commit the time and resources to make the project successful.
Brian R. Suffredini, Attorney, Mayer, Brown, Rowe & Maw LLP
Outsourcing requires the buyer to share sensitive information with the supplier. How do both parties handle the use of this residual information? Brian Suffredini of Mayer, Brown, Rowe & Maw shares hints to protect both parties and still make the relationship work.
Janet Lowenbach, Business Writer
A new law in Japan will permit pharmaceutical companies to outsource 100 percent of their processes. Read how this will affect the Japanese pharmaceutical industry.
Outsourcing Center, Bruce McCracken, Business Writer
Residential Realtor Keller Williams® is in a hyper growth mode. It wanted to attract young brokers, who expect cutting edge technology. The broker outsourced an intranet, which acted as a magnet and made the document-driven transactions easier.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Unlike traditional ITO or BPO, achieving business transformational outsourcing goals requires specific relationship and contractual components. In this third article in our BTO thought leadership series, we share information crucial to successful BTO initiatives.
John Harney, Business Writer
What is a fourth party logistics provider and why do you need to know? IDC says there’s a fundamental shift in how companies handle their logistics outsourcing because of globalization and offshore manufacturing. Here’s what’s happening.
Outsourcing Center, Kathleen Goolsby, Senior Writer
How Compuware’s Outsourcing Services Enable Lear’s Business Unlike people or vehicles – which can go in only one direction at a time – companies must be able to quickly move in several directions simultaneously. IT is the prime enabler of latitude for multi-directional objectives, but it also creates new risks at various stages of the …
Damian Hanel, principal at Sunstrum Hanel & Associates
Contributed by Roy Sunstrum and Damian Hanel, Ottawa Manufacturers’ Network
Outsourcing Center, Kathleen Goolsby, Senior Writer
Manufacturing industry trends – The National Association of Manufacturers predicted US manufacturing production will increase by more than six percent this year. Headlines also declare that manufacturing growth in the UK is at a four-year high, and demand is strong in Australia.
Outsourcing Center, Kathleen Goolsby, Senior Writer
A cutting-edge, thought leadership perspective on a controversial topic
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