A recent study found a correlation between job and benefits satisfaction and employee loyalty/retention. But benefits programs are growing more costly and becoming increasingly difficult to administer. Here’s how outsourcing helps.
One-third of the email addresses to which a company sends marketing communication will bounce back as undeliverable over the course of a year. This is a huge problem for companies trying to stay in touch and increase revenue through email marketing. But outsourcing comes to the rescue in reconnecting with those people on a very affordable basis.
A 400-person manufacturing concern outsourced its employee evaluations; the effort failed. But the company needed to capture the benefits of HRO. The second time it found a supplier who delivered more than it promised.
Two members of the HRO Buyers Advisory Board discuss the process from a buyer’s perspective. Learn how deal with a supplier that doesn’t deliver and what to look for in an HRO transaction besides cost savings.
Historically, 50 percent of ITO deals failed. Hugh McDonald was determined that his bank’s deal with EDS would not be in that category. So he created a governance model, which includes a lifecycle matrix, to guarantee outsourcing success. It worked! Here’s why.
NelsonHall analyst Phil Fersht believes 2006 will be the year that has competitive bite. Here are his six cogent predictions about what will happen to HRO this year.
Infocrossing is an IT supplier on the move. Editor Beth Ellyn Rosenthal finds out the lessons an outsourcing pioneer has learned over the past 30 years. Zach Lonstein shares his wisdom and his predictions.
While procurement and supply chain cost reduction initiatives have been around for decades, businesses are only just beginning to understand the compelling savings opportunities, according to Ariba, Inc.. This new approach, managed procurement services (MPS), can help add several percentage points to a company’s bottom line each year.
Outsourcing companies that manage financial processes as a strategic asset are able to go to market faster and outmaneuver their competition. This white paper by Softrax discusses how to manage billing–and the financial infrastructure–as a strategic asset capable of continually delivering competitive advantage.
INFORMATION! Learn how to get the information you need to turn your energy resources into power.
There are several techniques for customer analytics according to NCO Customer Management, Inc.. When data is complex and highly dimensional, and the process that gives rise to the data is not well understood, machine learning techniques generally provide superior results. Typically, the following steps are needed to develop a predictive model based on machine learning [...]
Outsourcing Buzz Blog Outsourcing Alert