Archive for July, 2006

Outsourcing Threat Detection Keeps Corporate Networks Up and Running | Article

Outsourcing Threat Detection Keeps Corporate Networks Up and Running | Article

This is the second story in a series on data security. Data threats can cripple any network in virtually the blink of an eye. To protect its network, Swift Energy outsources its network monitoring. It didn’t take long to discover what a wise decision that was.

ITO Services Improve Workers’ Compensation Support | Article

ITO Services Improve Workers’ Compensation Support | Article

Thanks to a technology-enabled outsourced solution, what used to take two to four weeks or more for a doctor’s workers’ compensation report on a patient now takes about 30 seconds. The solution also helps get injured employees back to work faster, lowering costs for employers.

Removing Reservations about Outsourcing the Healthcare Recruiting Process | Article

Removing Reservations about Outsourcing the Healthcare Recruiting Process | Article

People are an organization’s number one asset. Yet many hospitals are reluctant to outsource their recruiting process despite a nationwide staffing crisis for fear giving up control over how people enter the organization. Here’s how two hospitals resolved that issue.

Clinical Information System Implementations: A ‘Three-Way’ Street | Article

Clinical Information System Implementations: A ‘Three-Way’ Street | Article

The centerpiece of current healthcare information technology outsourcing initiatives is the buyer’s decision to implement a new clinical information system. Attorney Bruce Leshine posits the best way to go about this is for the buyer, supplier, and CIS vendor to work together to craft a solution.

Outsourcing Data Management Pays for Rural Hospital | Article

Outsourcing Data Management Pays for Rural Hospital | Article

Thanks to a new outsourced health information management system, West Branch Regional Medical Centers’s paper deluge and records access challenges are a thing of the past. What’s more, the solution is more than paying for itself.

Gaming Corporation Doesn’t Bet the House Because Its Supplier Checks Out Job Applicants | Article

Gaming Corporation Doesn’t Bet the House Because Its Supplier Checks Out Job Applicants | Article

While honesty is a prized characteristic of any employee, it is an absolute necessity for employees of gaming companies. Here’s how outsourcing helps Boyd Gaming deals with hiring challenges.

Behavioral Healthcare Provider Surgically Removes IT from HR Department by Outsourcing to an MSP | Article

Behavioral Healthcare Provider Surgically Removes IT from HR Department by Outsourcing to an MSP | Article

A growing provider was able to cut its benefits costs by half yet double the quality of those benefits by outsourcing. That helped it recruit staff for its new locations.

Trend Report: The Hybrid Model–Solution for Challenges in Managing an Offshore Captive Center | White Paper

Trend Report: The Hybrid Model–Solution for Challenges in Managing an Offshore Captive Center | White Paper

This paper discusses four key challenges and best practices in managing an offshore captive center, along with the trend of using a hybrid model (part captive, part outsourcing) as the solution. Click here to download this white paper

Hello?  Is Anyone Listening?  Remember Your Customers During Mergers and Acquisitions | White Paper

Hello? Is Anyone Listening? Remember Your Customers During Mergers and Acquisitions | White Paper

The contact center is often caught in the middle during mergers & acquisitions, and many businesses lose customers as a result of poor customer care. If the contact center were involved up front, the organization could prepare for customer management challenges and even increase customer satisfaction during the merger.