Two-in-a-Box Model Creates a Global Services Delivery Edge | White Paper
How a tightly aligned relationship architecture leads to better partnerships and delivers more outsourcing value.
Archive for January, 2008
January 1, 2008 | 0 comments | Read More
BPO: The Year Ahead- A Perspective on Evolving Worldwide Requirements | White Paper
A whitepaper based on survey results from Fortune 1000 firms predicts future BPO trends in worldwide customer requirements.
January 1, 2008 | 0 comments | Read More
Outsourcing and procurement mastery: How procurement masters leverage outsourcing on the path to high performance | White Paper
Ten percent of worldwide companies outperform their peers because they do things differently. Learn how to achieve procurement mastery.
January 1, 2008 | 0 comments | Read More
Profit Recovery and Finance & Accounting Outsourcing | White Paper
Including profit recovery services in your F&A outsourcing relationship can deliver additional value and, in many instances, offset a large percentage of the costs associated with the transition phase ofoutsourcing.
January 1, 2008 | 0 comments | Read More
Connecting the Dots: Linking Enterprise Learning to High Performance | White Paper
Connecting the right dots in the right order will transform your learning department from a cost center to a value-generating one. Learn how.
January 1, 2008 | 0 comments | Read More
IT Outsourcer Enables Healthcare Provider to Focus on Patient Care | Article
Three smaller providers merged to form PinnacleHealth. What was the Rx for IT? Our core wasn’t running IT, says Dr. Roger Longenderfer, CEO. We needed a partner that could not only build our IT staff and infrastructure but also create a technology roadmap so we could grow strategically. Outsourcing to Siemens did just that.
January 1, 2008 | 0 comments | Read More
RPO Puts Visteon Staffing in the Fast Lane after Ford Spin-Off | Article
How do you hire 1,000 human resource employees ASAP when you’re the untested new kid on the block? That was the challenge Visteon Corporation faced right before Ford spun off the automobile parts manufacturer. Manpower Business Solutions helped the newcomer fill its roster and cut its time to hire 50 percent.
January 1, 2008 | 0 comments | Read More
Can You Program a Remote? How Veritude Populated Overhead Door’s Call Center | Article
Overhead Door Corporation’s Genie call center gets 55,000 plaintive calls a month. The manufacturer outsourced its call center operations unsuccessfully to two different U.S. suppliers. So it decided to bring the call center function in-house and hired Veritude to populate it…which it did 30 days early because the incumbent supplier abruptly decided to close its doors. Here’s the story.
January 1, 2008 | 0 comments | Read More
Centralizing Asset Management Helps Promotional Products Manufacturer Manage Its IT Infrastructure | Article
Like many promotional products manufacturers, The GEM Group has a manufacturing facility in China. The manufacturer was changing its IT desktop infrastructure. Did the computers in Shenzhen have enough memory to work in the new IT environment? Everdream’s application allows GEM to manage the Chinese infrastructure from its Massachusetts headquarters.
January 1, 2008 | 0 comments | Read More
Outsourced IT Platform Attracts Merger Partner for Real Estate/Hospitality Company | Article
When Private Escapes Destination Clubs started its travel and real estate company, it wanted IT expertise without the IT investment. So it outsourced its Web-based reservation system to Managed Business Solutions. The IT platform was such a stellar success a competitor came calling, attracted by the reservation system. Now the new combined entity is the No. 2 player.
January 1, 2008 | 0 comments | Read More
