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Archive for October, 2008

Evolving Your Shared Services Strategy With FAO | Event

Evolving Your Shared Services Strategy With FAO | Event

Download the deck from the October 15, 2008 FAO Webinar presented by EDS, an HP company.

Impact of the ‘Mobile Bang Theory’ on Outsourcing | Article

Impact of the ‘Mobile Bang Theory’ on Outsourcing | Article

Composite mobile applications yield high strategic advantage, productivity, and profitability. But developing, deploying, and managing these apps is turning the traditional IT model on its head. Here’s what you need to know about these trends impacting CIO and IT group approaches to meeting enterprise needs and how to choose a provider with a mobile platform-as-a-service offering.

Dealing with Cultural Nuances in Offshore Outsourcing Relationships | Article

Dealing with Cultural Nuances in Offshore Outsourcing Relationships | Article

Understanding people’s expectationss and how people think differently from culture to culture will improve the chances for success in an offshore outsourcing relationship. Here’s what you need to know about China, Ukraine, and India, as well as insights into offshore service provider selection criteria and determinants for success.

What Do You Do with an Empty U.S. Embassy? | Article

What Do You Do with an Empty U.S. Embassy? | Article

This is the story of the second incarnation of the American Embassy in Managua, Nicaragua. The growing interest in nearshore outsourcing options, the need for secure call centers, and a visionary venture capitalist are breathing new life into the walled compound.

Why BPO Buyers and Suppliers Changed Their Focus to Automating Their IT Infrastructures | Article

Why BPO Buyers and Suppliers Changed Their Focus to Automating Their IT Infrastructures | Article

Oracle’s Tibor Beles believes buyers are more interested today about what is under the hood of providers’ service offerings. That’s why he believes providers are focusing on automating BPO. He also shares ideas about how providers can increase their sustainability.

Start-Up Uses Offshoring to Bring Its Product to Market Faster | Article

Start-Up Uses Offshoring to Bring Its Product to Market Faster | Article

You’re at the grocery store check-out and you want to print out money-saving coupons from your cell phone. Or, you’re a tourist lost in a strange town and need to print out a map from your mobile device. Airprint Networks is working on that application. It outsourced to a Chinese supplier to get its product to market now.

Maquiladora Shelter Services Provider Keeps Manufacturer’s Supply Chain Nimble, Affordable | Article

Maquiladora Shelter Services Provider Keeps Manufacturer’s Supply Chain Nimble, Affordable | Article

Powerbrace Rail Products was in expansion mode and decided offshoring was the answer. The manufacturer looked at Asian opportunities but chose a Maquiladora solution in Mexico. The company needed a service provider that knew the ins and outs of Maquiladora. Take an inside look at a successful nearshore relationship.

Shared Services for General and Administrative Functions: Deciding Between Internal and Outsourced Models | White Paper

Shared Services for General and Administrative Functions: Deciding Between Internal and Outsourced Models | White Paper

Internal Shared Services vs.. BPO – which is best, and how to maximize their impact?

Driving Cost Out of the Learning Organization: Assessing the Enterprise Learning Function | White Paper

Driving Cost Out of the Learning Organization: Assessing the Enterprise Learning Function | White Paper

Tasked with cutting costs from the learning function? Learn about a systematic approach using Intrepid’s enterprise learning assessment.

Paving the Way for the Millennials: Energy and Utilities Workplace Metamorphosis | White Paper

Paving the Way for the Millennials: Energy and Utilities Workplace Metamorphosis | White Paper

This point-of-view explores the aging workforce issue in North America and provides a pathway for utility leaders to invent the workplace of the 21st Century.

Are you diluting the value of your outsourced recruitment process? Strategies for delivering on the promise of RPO. | White Paper

Are you diluting the value of your outsourced recruitment process? Strategies for delivering on the promise of RPO. | White Paper

This paper reviews how buyers decide which type of recruitment process solution to implement.