Outsourcing Center, Kathleen Goolsby, Senior Writer
Software service providers in Eastern Europe are at a crossroads. Here’s a view of the current and future perspectives, advice on selecting a provider, and how to tell if an outsourcing provider is a follower or a leader.
Outsourcing Center, Kathleen Goolsby, Senior Writer
Our study of the relationships nominated for Outsourcing Excellence Awards in 2008 reveals important findings regarding the impact of service provider selection criteria on the ease and challenges during the transition phase or IT implementation. The study clearly reveals some buyers’ strategies cause the opposite of the intended outcome.
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