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Author Archive for Nagendra P. Bandaru, Wipro BPO
Wipro Point of View On a flight from Chicago to Dallas/Fort Worth, I picked up a book titled PIG 05049. It is a photo book published in 2009 by a Dutch author, Christien Meindertsma. Before buying the book, I had a quick glance at one of the comments, which read, “PIG 05049 is one of [...]
November 15, 2010 |
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Wipro Point of View The soccer fever that gripped the world was over. South Africa, a nation known for poverty, crime, apartheid, Mandela, and a reputation for an inability to execute, became the first African nation to host the World Cup championships successfully. Soccer is known as the ‘’the world game.’’ The enthusiasm, the vibrancy, [...]
October 15, 2010 |
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Performance metrics are a measure of an organization’s activities and performance. All too often, the measures that focus on day-to-day operations have no relevance to the end reality, according to Nagendra P. Bandaru. He discusses how to create the correct SLAs.
August 1, 2010 |
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