Tag: ClientLogic

How a Drooping Economy Spurred One PC Maker to Improve Customer Care | Article

How a Drooping Economy Spurred One PC Maker to Improve Customer Care | Article

Gateway closed its Ireland office but still had customers in Europe, the Middle East, and Africa. Outsourcing allowed the computer manufacturer to continue to provide top service through the warranty period.

ClientLogic the Logical Choice for Retail Fulfillment | Article

ClientLogic the Logical Choice for Retail Fulfillment | Article

A retail start-up had to grow quickly but did not want to invest in an expensive customer relationship management system. Outsourcing came to the rescue.