Tag: En Pointe Global Services

Desktop Virtualization: 5 Steps to Success. | White Paper

Desktop Virtualization: 5 Steps to Success. | White Paper

The client virtualization market is filled with hype, and it is difficult to have confidence in the future of any specific product or technology. This paper helps cut that hype and presents a roadmap for virtualization based on a well-planned solution and risk mitigation. As desktop virtualization can potentially touch every aspect of the business […]

Desktop Virtualization: The Top 5 Reasons CIO’s are considering Desktop Virtualization | White Paper

Desktop Virtualization: The Top 5 Reasons CIO’s are considering Desktop Virtualization | White Paper

This paper is the first in a four-part series on optimizing infrastructure through desktop virtualization. It focuses on how to maximize IT services despite shrinking budgets, increase business agility despite aging infrastructure, improve workforce effectiveness, and increase the ability to respond to change. The paper includes an explanation of how virtualization technology works and presents […]

Avoiding the Dark Side of Help Desk Outsourcing: 11 Mistakes Buyers Make in Planning and Negotiating Help Desk Outsourcing Initiatives | White Paper

Avoiding the Dark Side of Help Desk Outsourcing: 11 Mistakes Buyers Make in Planning and Negotiating Help Desk Outsourcing Initiatives | White Paper

Help desk outsourcing can achieve cost reduction and greater efficiencies, but many buyers encounter significant pitfalls to achieving those outcomes. All of these risks to achieving the anticipated return on investment can be mitigated up front in the planning, provider selection, and contract negotiation phases. This paper discusses the top 11 mistakes buyers make in […]