Getting Hitched
Outsourcing Center, Kathleen Goolsby, Senior Writer
How can you minimize risks when selecting a fairly new company as your supplier? Here’s what BP and Bank of America did when they outsourcing their HR to Exult.
Research & Insight
Research & Insight
Exult
Exult’s Kevin Campbell
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
In June, Exult Inc. named Campbell its chief operating officer. Before he joined Exult, a Web-enabled human resources (HR) outsourcing provider for large, multinational corporations, Campbell helped propel Ernst & Young’s Global Outsourcing practice to $400 million. He began his outsourcing career while at Andersen Consulting (now Accenture) in the early 1990’s when outsourcing was still synonymous with IT.
Exult and PricewaterhouseCoopers
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Exult and PricewaterhouseCoopers: Two BPO Vendors Who Are Doing Things Right – Much that LeapSource did wrong, its colleague at Exult did right, says Marc Pramuk, senior industry analyst for IDC in Framingham, Massachusetts.
Strategic Alliance Provides Missing Piece
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Exult, a human resources (HR) outsourcing vendor, faced a dilemma that is becoming increasingly common in the business process outsourcing (BPO) world. Exult’s global 550 customers are outsourcing their HR operations to the Irvine, California pure play provider. Currently, Exult has HR 18 processes in its Web-based e HR offering. One of those offerings is international assignment services. Exult offers this expatriation service but lacked the technology for it.
Birthing a BPO: The Shared Service/Spinout Route
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
pin outs often have a difficult time transforming themselves from an in-house division to a BPO provider. Understanding the location of dangerous shoals helps prevent ship wrecks and increases the odds of survival.
Profile of a Startup
Outsourcing Center, Kathleen Goolsby, Senior Writer
The objective of the new outsourcer, Exult, is a truly colossal undertaking. Founded in November 1998, the company aims to become the entire human resources (HR) department for all the Global 500 companies. Typically, each of those companies currently has 200-500 people working in their HR departments.