Tag: Genpact

Genpact, Alta Group Expand Alliance for Commercial Equipment Finance Sector, Integrating Strategic Consulting with IT

The Alta Group and Genpact (NYSE: G), a global leader in designing, transforming and running intelligent business operations, have announced a newly-expanded strategic alliance that will provide comprehensive management, information technology (IT), application consulting, and hosted solutions to equipment lessors and other commercial and consumer finance institutions in the U.S. and worldwide. The alliance will […]

By June 3, 2015 Read More →
Outsourcing: Top 10 Takeaways | Market Analysis

Outsourcing: Top 10 Takeaways | Market Analysis

Back to Market Analysis home The outsourcing space is facing two factors heading into 2013. The first is the macro. The space is at a critical juncture with price declines taking place, but contained to specific verticals (capital markets). If the macro remains stable, then the problem is contained, but if it deteriorates we could […]

By August 17, 2012 Read More →
Top 10 Takeaways: Earnings Season Ends on Up Note | Market Analysis

Top 10 Takeaways: Earnings Season Ends on Up Note | Market Analysis

Back to Market Analysis home Earnings season came to an end this week for the outsourcing group. Cognizant reported solid results and maintained 2012 guidance. The results ended the season on an up note. As we cross through the mid point of the year (2012), we turn our attention to 2013 prospects. The demand environment […]

By August 13, 2012 Read More →
Janney/Outsourcing: KPMG 2Q12 Sourcing Survey: Emphasis On Solutions | Market Analysis

Janney/Outsourcing: KPMG 2Q12 Sourcing Survey: Emphasis On Solutions | Market Analysis

Back to Market Analysis home  KPMG held its 2Q12 Global Sourcing Advisory Pulse Survey. The outsourcing business is turning into a winners versus losers game, as customers are looking for solutions vs. labor arbitrage. Demand for vertical BPO is healthy particularly in F&A. The pricing environment eased, but the vendors’ ability to increase profitability remains […]

By July 25, 2012 Read More →
“Taking IT Offshore” Weekly: Now The Real Fun Begins – Market Analysis

“Taking IT Offshore” Weekly: Now The Real Fun Begins – Market Analysis

Crucial June Results Key to 2012 Success KEY POINT: Our main takeaway this week was our upgrade of WNS to BUY due to a desirable entry point. We think the catalysts are in place (large contract ramp, salesforce increases, & healthy demand) to drive revenue growth back to industry levels which should result in multiple […]

Industry Report Consulting and Global Outsourcing – Market Analysis

Industry Report Consulting and Global Outsourcing – Market Analysis

Top 10 Takeaways: Intra Quarter Channel Checks Key Data Points for Your Investment Mosaic 1. Syntel optimistic about prospects (5/14/12). Takeaways: demand environment healthy, SYNT taking market share due to client service, & earnings protection from margin flexibility exists. 2. VanceInfo reports healthy results raising top line annual guidance, but EPS guidance unchanged (5/15/12). Takeaways: […]

Taking IT Offshore” Weekly: BPO takes Center Stage – Market Analysis

Taking IT Offshore” Weekly: BPO takes Center Stage – Market Analysis

The BPO demand environment took center stage this week as Genpact and EXLService reported results. Our takeaway was that the demand environment for BPO is healthy. There are a number of data points to confirm this. Solid quarterly results from the BPO players. Positive commentary regarding BPO provided by larger IT services firms and outsourcing […]

Predictions about the Future of Cloud Computing: Possibilities and Issues | Article

Predictions about the Future of Cloud Computing: Possibilities and Issues | Article

Definition: “Cloud computing provides on-demand network access to a shared pool of configurable computing resources that users can rapidly provision and release with minimum client or provider interaction.” — From Cloud Sourcing for the Corporation by Ben Trowbridge, CEO, Alsbridge “I think there will be an explosion” in the near term, predicts Steven Morris, senior […]

Why Analytics Is So Important Today and the Eleven Trends Impacting It | Article

Why Analytics Is So Important Today and the Eleven Trends Impacting It | Article

Outsourcing providers have been offering their clients analytics services for at least 15 years. “But today the interest in analytics is completely unprecedented,” reports Pankaj Kulshreshtha, senior vice president, analytics and research at Genpact. Earlier, clients only considered a few specialized functions were appropriate for the ‘quants’; today it’s all functions, he notes. “Procurement, marketing […]

The Nine Shock Waves That Will Hit BPO in the Next 24 Months | Article

The Nine Shock Waves That Will Hit BPO in the Next 24 Months | Article

The big headline in BPO:  The continuing global economic changes are causing a paradigm shift in the way organizations are doing business, according to Dinanath Kholkar, Head, BFS & INS, BPO Services, Tata Consultancy Services (TCS). “Higher returns on investments, faster turnaround times and the need to reach out to emerging markets are the need […]

The Retail Revolution: Big Changes in Store for 2012 | Article

The Retail Revolution: Big Changes in Store for 2012 | Article

The past few years have not been kind to retailers. Sluggish economies, shrinking margins and a more cost-conscious consumer have taken their proverbial toll. “We’ve seen retail sales increase by 5 percent to 6 percent, yet profits declined from 3.5 percent to 2 percent.  So, even though stores are selling more, they’re making less,” explained […]

The Future-Ready Enterprise: Making Your Run at Tomorrow | White Paper

The Future-Ready Enterprise: Making Your Run at Tomorrow | White Paper

The lack of certainty about the future is prompting businesses to hesitate in making bets on tomorrow. Enterprises that use Analytics and Technology to address business challenges have a tremendous competitive advantage. However, both Analytics and Technology must be used to rigorously re-engineer processes so that the need to address longstanding challenges is eliminated altogether. […]

Six Ways to Boost Service Profitability and Customer Satisfaction | White Paper

Six Ways to Boost Service Profitability and Customer Satisfaction | White Paper

Aftermarket Services (AMS) have become a priority for CXOs, with CEOs seeking sustained revenue growth and customer relationships, and CFOs looking for service profitability and cash flow through operational efficiencies. While Aftermarket Services (AMS) can contribute to driving enterprise growth, a robust AMS program can be challenging to develop and implement. This paper identifies six […]

Getting Ahead of the Competition: Maximizing Single European Payments Area (SEPA) Business Benefits Through OTC Transformation | White Paper

Getting Ahead of the Competition: Maximizing Single European Payments Area (SEPA) Business Benefits Through OTC Transformation | White Paper

The introduction of Single European Payments Area (SEPA) aims to create a single common market within Europe where individuals and corporations will be able to send and receive euro payments across Europe quickly, easily, and inexpensively. However, Genpact foresees that recent changes introduced in the SEPA B2B Direct Debit Mandate will impact adoption of Direct […]

Genpact Focuses on Cash Flow and Balance Sheet to Provide Consistent Business Impact | Article

Genpact Focuses on Cash Flow and Balance Sheet to Provide Consistent Business Impact | Article

Outsourcing Excellence Award – Service Provider Excellence Award: Most Consistent Business Impact: Genpact “Genpact and the bank’s relationship has really matured over the last couple of years and we are truly partnering to achieve the right outcomes for our business and customers.” – Top Four Australia Bank Criteria: The service provider had to: 1. Consistently […]

The Interconnected Enterprise | White Paper

The Interconnected Enterprise | White Paper

Business processes, when not fully optimized, result in value leakages. This leads to suboptimal financial and operational performance making enterprises reactive and less competitive. This paper illustrates how enterprises can use business processes as a lever to drive business growth and achieve best-in-class performance. Smart Enterprise Processes (SEPSM), Genpact’s Business Process Management framework, can make […]